{ "index": "The EOR Index", "field_index": "The EOR Index Field Sentiment", "owner": "The EOR Index", "license": "https://creativecommons.org/licenses/by/4.0/", "series_start": "2026-06", "latest": "2026-08", "themes": [ { "id": "payroll_accuracy", "label": "payroll accuracy", "means": "payroll errors, wrong amounts, missed deductions" }, { "id": "payroll_timeliness", "label": "payroll timeliness", "means": "late payment, delayed filings" }, { "id": "support_responsiveness", "label": "support responsiveness", "means": "time to first response, chasing" }, { "id": "support_quality", "label": "support quality", "means": "competence of the answer once received" }, { "id": "onboarding_speed", "label": "onboarding speed", "means": "time from signature to first payroll" }, { "id": "offboarding_exit", "label": "offboarding and exit", "means": "termination handling, final pay, leaving the provider" }, { "id": "compliance_confidence", "label": "compliance confidence", "means": "contracts, classification, local law, audit" }, { "id": "pricing_transparency", "label": "pricing transparency", "means": "unexpected fees, FX, unclear invoices" }, { "id": "platform_usability", "label": "platform usability", "means": "the software itself" }, { "id": "account_management", "label": "account management", "means": "named contact, continuity, relationship" } ], "sentiment_categories": [ { "id": "trust", "label": "trust", "valence": "positive" }, { "id": "expertise", "label": "expertise", "valence": "positive" }, { "id": "frustration", "label": "frustration", "valence": "negative" }, { "id": "anger", "label": "anger", "valence": "negative" }, { "id": "mid", "label": "mid", "valence": "neutral" } ], "sources": [ { "id": "g2", "name": "G2", "type": "review", "access": "public", "url": "https://www.g2.com", "description": "Public B2B software reviews", "first_period": "2026-06" }, { "id": "capterra", "name": "Capterra", "type": "review", "access": "public", "url": "https://www.capterra.com", "description": "Public B2B software reviews", "first_period": "2026-06" }, { "id": "trustpilot", "name": "Trustpilot", "type": "review", "access": "public", "url": "https://www.trustpilot.com", "description": "Public customer reviews", "first_period": "2026-06" }, { "id": "linkedin", "name": "LinkedIn", "type": "field", "access": "public", "url": "https://www.linkedin.com", "description": "Posts and comments by practitioners naming EOR providers", "first_period": "2026-06" }, { "id": "slack", "name": "Slack communities", "type": "field", "access": "off-market", "url": null, "description": "Slack communities of People Ops and global employment operators", "first_period": "2026-06" }, { "id": "whatsapp", "name": "closed WhatsApp groups", "type": "field", "access": "off-market", "url": null, "description": "Closed WhatsApp groups of People Ops and global employment operators", "first_period": "2026-06" }, { "id": "reddit", "name": "Reddit threads", "type": "field", "access": "public", "url": "https://www.reddit.com", "description": "Reddit threads in which employers and workers discuss EOR providers", "first_period": "2026-06" } ], "periods": [ { "index": "The EOR Index", "field_index": "The EOR Index Field Sentiment", "owner": "The EOR Index", "license": "https://creativecommons.org/licenses/by/4.0/", "period": "2026-06", "status": "demo", "status_note": "Demo figures: placeholder numbers until the live monthly data is published.", "window": { "start": "2026-06-01", "end": "2026-06-30" }, "published_on": "2026-07-01", "model_id": "synthetic-demo-v1", "theme_schema_version": 1, "affect_schema_version": 2, "canonical_url": "https://theeorindex.com/p/2026-06", "field_url": "https://theeorindex.com/field/2026-06", "source_sheet": "https://theeorindex.com/data/2026-06.csv", "how_to_cite": "Quote the sentence exactly, include n, and link canonical_url (or field_url for Field Sentiment).", "coverage": { "providers": 20, "scored": 20, "reviews": 385, "fieldN": 873, "offMarket": 500, "dataPoints": 1258, "days": 30, "fxChecked": 1, "fxPublished": 0, "fxZeroChecked": 20, "fxZero": 0, "sources": [ "g2", "capterra", "trustpilot", "linkedin", "slack", "whatsapp" ], "off_market_sources": [ "slack", "whatsapp" ] }, "source_counts": { "g2": 135, "capterra": 124, "trustpilot": 126, "linkedin": 373, "slack": 288, "whatsapp": 212 }, "public_review_index": { "index_value": 3.8, "delta_30d": null, "providers_scored": 20, "n_total": 385, "sentence": "The EOR Index stood at 3.8 in June 2026. The index covers 20 providers and 385 public reviews published between 1 and 30 June 2026. The top three were: first place, Deel at 4.6; second place, Rippling at 4.2; third place, Remote at 4.1; Pebl (formerly Velocity Global) scored lowest at 3.5.", "theme_sentence": "The most frequent theme across all providers on The EOR Index in June 2026 was compliance confidence, appearing in 21% of reviews (79 of 385). Support responsiveness and onboarding speed were joint second at 16% (63).", "mover_sentences": [], "providers": [ { "id": "deel", "name": "Deel", "url": "https://theeorindex.com/providers/deel", "state": "scored", "rank": 1, "score": 4.6, "score_model": 4.6, "override": null, "n": 54, "delta_30d": null, "score_90d": 3.9, "n_90d": 54, "sources": { "g2": 20, "capterra": 17, "trustpilot": 17 }, "platform_total_reviews": {}, "fx_rate_public": false, "fx_markup_zero": false, "fx_markup_pct": 2, "fx_markup_basis": "estimated", "fx_rate_url": null, "themes": { "payroll_accuracy": 8, "payroll_timeliness": 6, "support_responsiveness": 15, "support_quality": 8, "onboarding_speed": 8, "offboarding_exit": 3, "compliance_confidence": 3, "pricing_transparency": 7, "platform_usability": 10, "account_management": 3 }, "source_urls": [], "sentence": "Deel scored 4.6 on The EOR Index in June 2026. Based on 54 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Deel reviews in June 2026 was support responsiveness, appearing in 28% of reviews (15 of 54). Platform usability was second at 19% (10)." }, { "id": "rippling", "name": "Rippling", "url": "https://theeorindex.com/providers/rippling", "state": "scored", "rank": 2, "score": 4.2, "score_model": 4.2, "override": null, "n": 34, "delta_30d": null, "score_90d": 4.2, "n_90d": 34, "sources": { "g2": 14, "capterra": 10, "trustpilot": 10 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 5, "payroll_timeliness": 4, "support_responsiveness": 5, "support_quality": 8, "onboarding_speed": 11, "offboarding_exit": 6, "compliance_confidence": 4, "pricing_transparency": 4, "platform_usability": 2, "account_management": 3 }, "source_urls": [], "sentence": "Rippling scored 4.2 on The EOR Index in June 2026. Based on 34 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Rippling reviews in June 2026 was onboarding speed, appearing in 32% of reviews (11 of 34). Support quality was second at 24% (8)." }, { "id": "remote", "name": "Remote", "url": "https://theeorindex.com/providers/remote", "state": "scored", "rank": 3, "score": 4.1, "score_model": 4.1, "override": null, "n": 31, "delta_30d": null, "score_90d": 4.1, "n_90d": 31, "sources": { "g2": 12, "capterra": 10, "trustpilot": 9 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 5, "support_responsiveness": 4, "support_quality": 6, "onboarding_speed": 1, "offboarding_exit": 2, "compliance_confidence": 12, "pricing_transparency": 1, "platform_usability": 4, "account_management": 7 }, "source_urls": [], "sentence": "Remote scored 4.1 on The EOR Index in June 2026. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Remote reviews in June 2026 was compliance confidence, appearing in 39% of reviews (12 of 31). Account management was second at 23% (7)." }, { "id": "boundless", "name": "Boundless", "url": "https://theeorindex.com/providers/boundless", "state": "scored", "rank": 4, "score": 4, "score_model": 4, "override": null, "n": 24, "delta_30d": null, "score_90d": 4, "n_90d": 24, "sources": { "g2": 9, "capterra": 9, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 3, "support_responsiveness": 3, "support_quality": 3, "onboarding_speed": 6, "offboarding_exit": 5, "compliance_confidence": 12, "pricing_transparency": 1, "platform_usability": 2, "account_management": 0 }, "source_urls": [], "sentence": "Boundless scored 4.0 on The EOR Index in June 2026. Based on 24 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Boundless reviews in June 2026 was compliance confidence, appearing in 50% of reviews (12 of 24). Onboarding speed was second at 25% (6)." }, { "id": "teamed", "name": "Teamed", "url": "https://theeorindex.com/providers/teamed", "state": "scored", "rank": 5, "score": 4, "score_model": 4, "override": null, "n": 20, "delta_30d": null, "score_90d": 5, "n_90d": 20, "sources": { "g2": 8, "capterra": 6, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 3, "support_responsiveness": 4, "support_quality": 4, "onboarding_speed": 4, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 3, "platform_usability": 4, "account_management": 3 }, "source_urls": [], "sentence": "Teamed scored 4.0 on The EOR Index in June 2026. Based on 20 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in Teamed reviews in June 2026 were support responsiveness, support quality, onboarding speed, compliance confidence and platform usability, each appearing in 20% of reviews (4 of 20)." }, { "id": "workmotion", "name": "WorkMotion", "url": "https://theeorindex.com/providers/workmotion", "state": "scored", "rank": 6, "score": 3.9, "score_model": 3.9, "override": null, "n": 16, "delta_30d": null, "score_90d": 3.9, "n_90d": 16, "sources": { "g2": 8, "capterra": 4, "trustpilot": 4 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 3, "support_responsiveness": 2, "support_quality": 0, "onboarding_speed": 3, "offboarding_exit": 1, "compliance_confidence": 0, "pricing_transparency": 2, "platform_usability": 1, "account_management": 3 }, "source_urls": [], "sentence": "WorkMotion scored 3.9 on The EOR Index in June 2026. Based on 16 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in WorkMotion reviews in June 2026 was payroll accuracy, appearing in 25% of reviews (4 of 16). Payroll timeliness, onboarding speed and account management were joint second at 19% (3)." }, { "id": "lano", "name": "Lano", "url": "https://theeorindex.com/providers/lano", "state": "scored", "rank": 7, "score": 3.9, "score_model": 3.9, "override": null, "n": 12, "delta_30d": null, "score_90d": 3.9, "n_90d": 12, "sources": { "g2": 6, "capterra": 2, "trustpilot": 4 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 4, "support_quality": 1, "onboarding_speed": 0, "offboarding_exit": 1, "compliance_confidence": 3, "pricing_transparency": 4, "platform_usability": 5, "account_management": 1 }, "source_urls": [], "sentence": "Lano scored 3.9 on The EOR Index in June 2026. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Lano reviews in June 2026 was platform usability, appearing in 42% of reviews (5 of 12). Support responsiveness and pricing transparency were joint second at 33% (4)." }, { "id": "gp", "name": "G-P", "url": "https://theeorindex.com/providers/gp", "state": "scored", "rank": 8, "score": 3.8, "score_model": 3.8, "override": null, "n": 25, "delta_30d": null, "score_90d": 3.8, "n_90d": 25, "sources": { "g2": 7, "capterra": 10, "trustpilot": 8 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 5, "payroll_timeliness": 3, "support_responsiveness": 3, "support_quality": 3, "onboarding_speed": 2, "offboarding_exit": 2, "compliance_confidence": 5, "pricing_transparency": 5, "platform_usability": 6, "account_management": 3 }, "source_urls": [], "sentence": "G-P scored 3.8 on The EOR Index in June 2026. Based on 25 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in G-P reviews in June 2026 was platform usability, appearing in 24% of reviews (6 of 25). Payroll accuracy, compliance confidence and pricing transparency were joint second at 20% (5)." }, { "id": "multiplier", "name": "Multiplier", "url": "https://theeorindex.com/providers/multiplier", "state": "scored", "rank": 9, "score": 3.8, "score_model": 3.8, "override": null, "n": 23, "delta_30d": null, "score_90d": 3.8, "n_90d": 23, "sources": { "g2": 9, "capterra": 6, "trustpilot": 8 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 5, "support_responsiveness": 3, "support_quality": 3, "onboarding_speed": 7, "offboarding_exit": 5, "compliance_confidence": 5, "pricing_transparency": 4, "platform_usability": 4, "account_management": 1 }, "source_urls": [], "sentence": "Multiplier scored 3.8 on The EOR Index in June 2026. Based on 23 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Multiplier reviews in June 2026 was onboarding speed, appearing in 30% of reviews (7 of 23). Payroll timeliness, offboarding and exit and compliance confidence were joint second at 22% (5)." }, { "id": "omnipresent", "name": "Omnipresent", "url": "https://theeorindex.com/providers/omnipresent", "state": "scored", "rank": 10, "score": 3.8, "score_model": 3.8, "override": null, "n": 14, "delta_30d": null, "score_90d": 3.8, "n_90d": 14, "sources": { "g2": 5, "capterra": 6, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 3, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 1, "offboarding_exit": 4, "compliance_confidence": 2, "pricing_transparency": 1, "platform_usability": 3, "account_management": 4 }, "source_urls": [], "sentence": "Omnipresent scored 3.8 on The EOR Index in June 2026. Based on 14 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in Omnipresent reviews in June 2026 were offboarding and exit and account management, each appearing in 29% of reviews (4 of 14)." }, { "id": "pebl", "name": "Pebl", "url": "https://theeorindex.com/providers/pebl", "state": "scored", "rank": 11, "score": 3.8, "score_model": 3.8, "override": null, "n": 7, "delta_30d": null, "score_90d": 3.8, "n_90d": 7, "sources": { "g2": 3, "capterra": 2, "trustpilot": 2 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 0, "onboarding_speed": 2, "offboarding_exit": 3, "compliance_confidence": 3, "pricing_transparency": 1, "platform_usability": 0, "account_management": 1 }, "source_urls": [], "sentence": "Pebl scored 3.8 on The EOR Index in June 2026. Based on 7 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in Pebl reviews in June 2026 were offboarding and exit and compliance confidence, each appearing in 43% of reviews (3 of 7)." }, { "id": "rivermate", "name": "Rivermate", "url": "https://theeorindex.com/providers/rivermate", "state": "scored", "rank": 12, "score": 3.8, "score_model": 3.8, "override": null, "n": 1, "delta_30d": null, "score_90d": 3.8, "n_90d": 1, "sources": { "g2": 0, "capterra": 0, "trustpilot": 1 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 0, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Rivermate scored 3.8 on The EOR Index in June 2026. Based on 1 review published across Trustpilot between 1 and 30 June 2026.", "theme_sentence": null }, { "id": "oyster", "name": "Oyster", "url": "https://theeorindex.com/providers/oyster", "state": "scored", "rank": 13, "score": 3.7, "score_model": 3.7, "override": null, "n": 27, "delta_30d": null, "score_90d": 3.7, "n_90d": 27, "sources": { "g2": 4, "capterra": 15, "trustpilot": 8 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 5, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 1, "offboarding_exit": 7, "compliance_confidence": 2, "pricing_transparency": 7, "platform_usability": 4, "account_management": 5 }, "source_urls": [], "sentence": "Oyster scored 3.7 on The EOR Index in June 2026. Based on 27 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in Oyster reviews in June 2026 were offboarding and exit and pricing transparency, each appearing in 26% of reviews (7 of 27)." }, { "id": "horizons", "name": "Horizons", "url": "https://theeorindex.com/providers/horizons", "state": "scored", "rank": 14, "score": 3.7, "score_model": 3.7, "override": null, "n": 14, "delta_30d": null, "score_90d": 3.7, "n_90d": 14, "sources": { "g2": 5, "capterra": 4, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 1, "support_responsiveness": 5, "support_quality": 1, "onboarding_speed": 1, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 0, "platform_usability": 1, "account_management": 1 }, "source_urls": [], "sentence": "Horizons scored 3.7 on The EOR Index in June 2026. Based on 14 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Horizons reviews in June 2026 was support responsiveness, appearing in 36% of reviews (5 of 14). Compliance confidence was second at 29% (4)." }, { "id": "playroll", "name": "Playroll", "url": "https://theeorindex.com/providers/playroll", "state": "scored", "rank": 15, "score": 3.7, "score_model": 3.7, "override": null, "n": 10, "delta_30d": null, "score_90d": 3.7, "n_90d": 10, "sources": { "g2": 5, "capterra": 5, "trustpilot": 0 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 1, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 4, "offboarding_exit": 2, "compliance_confidence": 2, "pricing_transparency": 0, "platform_usability": 2, "account_management": 3 }, "source_urls": [], "sentence": "Playroll scored 3.7 on The EOR Index in June 2026. Based on 10 reviews published across G2 and Capterra between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Playroll reviews in June 2026 was onboarding speed, appearing in 40% of reviews (4 of 10). Account management was second at 30% (3)." }, { "id": "native-teams", "name": "Native Teams", "url": "https://theeorindex.com/providers/native-teams", "state": "scored", "rank": 16, "score": 3.7, "score_model": 3.7, "override": null, "n": 9, "delta_30d": null, "score_90d": 3.7, "n_90d": 9, "sources": { "g2": 1, "capterra": 2, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 1, "support_responsiveness": 0, "support_quality": 2, "onboarding_speed": 2, "offboarding_exit": 0, "compliance_confidence": 3, "pricing_transparency": 2, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Native Teams scored 3.7 on The EOR Index in June 2026. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Native Teams reviews in June 2026 was compliance confidence, appearing in 33% of reviews (3 of 9). Support quality, onboarding speed and pricing transparency were joint second at 22% (2)." }, { "id": "papaya-global", "name": "Papaya Global", "url": "https://theeorindex.com/providers/papaya-global", "state": "scored", "rank": 17, "score": 3.6, "score_model": 3.6, "override": null, "n": 23, "delta_30d": null, "score_90d": 3.6, "n_90d": 23, "sources": { "g2": 6, "capterra": 7, "trustpilot": 10 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 6, "payroll_timeliness": 5, "support_responsiveness": 2, "support_quality": 3, "onboarding_speed": 5, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 5, "platform_usability": 2, "account_management": 3 }, "source_urls": [], "sentence": "Papaya Global scored 3.6 on The EOR Index in June 2026. Based on 23 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Papaya Global reviews in June 2026 was payroll accuracy, appearing in 26% of reviews (6 of 23). Payroll timeliness, onboarding speed and pricing transparency were joint second at 22% (5)." }, { "id": "safeguard-global", "name": "Safeguard Global", "url": "https://theeorindex.com/providers/safeguard-global", "state": "scored", "rank": 18, "score": 3.6, "score_model": 3.6, "override": null, "n": 17, "delta_30d": null, "score_90d": 3.6, "n_90d": 17, "sources": { "g2": 4, "capterra": 4, "trustpilot": 9 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 3, "support_responsiveness": 1, "support_quality": 4, "onboarding_speed": 2, "offboarding_exit": 2, "compliance_confidence": 5, "pricing_transparency": 2, "platform_usability": 3, "account_management": 1 }, "source_urls": [], "sentence": "Safeguard Global scored 3.6 on The EOR Index in June 2026. Based on 17 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent theme in Safeguard Global reviews in June 2026 was compliance confidence, appearing in 29% of reviews (5 of 17). Payroll accuracy and support quality were joint second at 24% (4)." }, { "id": "cxc", "name": "CXC", "url": "https://theeorindex.com/providers/cxc", "state": "scored", "rank": 19, "score": 3.6, "score_model": 3.6, "override": null, "n": 6, "delta_30d": null, "score_90d": 3.6, "n_90d": 6, "sources": { "g2": 1, "capterra": 4, "trustpilot": 1 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 1, "support_responsiveness": 0, "support_quality": 1, "onboarding_speed": 0, "offboarding_exit": 1, "compliance_confidence": 1, "pricing_transparency": 0, "platform_usability": 0, "account_management": 1 }, "source_urls": [], "sentence": "CXC scored 3.6 on The EOR Index in June 2026. Based on 6 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in CXC reviews in June 2026 were payroll accuracy, payroll timeliness, support quality, offboarding and exit, compliance confidence and account management, each appearing in 17% of reviews (1 of 6)." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "url": "https://theeorindex.com/providers/velocity-global", "state": "scored", "rank": 20, "score": 3.5, "score_model": 3.5, "override": null, "n": 18, "delta_30d": null, "score_90d": 3.5, "n_90d": 18, "sources": { "g2": 8, "capterra": 1, "trustpilot": 9 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 6, "support_responsiveness": 6, "support_quality": 2, "onboarding_speed": 3, "offboarding_exit": 1, "compliance_confidence": 5, "pricing_transparency": 0, "platform_usability": 1, "account_management": 0 }, "source_urls": [], "sentence": "Pebl (formerly Velocity Global) scored 3.5 on The EOR Index in June 2026. Based on 18 reviews published across G2, Capterra and Trustpilot between 1 and 30 June 2026.", "theme_sentence": "The most frequent themes in Pebl (formerly Velocity Global) reviews in June 2026 were payroll timeliness and support responsiveness, each appearing in 33% of reviews (6 of 18)." }, { "id": "skuad", "name": "Skuad", "url": "https://theeorindex.com/providers/skuad", "state": "not_tracked", "rank": null, "score": null, "score_model": null, "override": null, "n": 0, "delta_30d": null, "score_90d": null, "n_90d": 0, "sources": {}, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": null, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 0, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Skuad is not tracked by The EOR Index in June 2026. Status: acquired; tracked independently until 1 November 2025.", "theme_sentence": null } ] }, "field_sentiment": { "n": 873, "dominant": [ "trust" ], "mix": { "trust": 238, "expertise": 154, "frustration": 227, "anger": 107, "mid": 147 }, "sources": { "linkedin": 373, "slack": 288, "whatsapp": 212 }, "sentence": "The EOR Index Field Sentiment in June 2026 was led by trust (27% of 873 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.", "providers": [ { "id": "deel", "name": "Deel", "n": 107, "dominant": [ "frustration" ], "mix": { "trust": 17, "expertise": 7, "frustration": 56, "anger": 4, "mid": 23 }, "sources": { "linkedin": 42, "slack": 38, "whatsapp": 27 }, "sentence": "The EOR Index Field Sentiment for Deel in June 2026 was dominated by frustration, appearing in 52% of 107 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 21% (23)." }, { "id": "rippling", "name": "Rippling", "n": 65, "dominant": [ "trust" ], "mix": { "trust": 28, "expertise": 22, "frustration": 5, "anger": 4, "mid": 6 }, "sources": { "linkedin": 31, "slack": 23, "whatsapp": 11 }, "sentence": "The EOR Index Field Sentiment for Rippling in June 2026 was dominated by trust, appearing in 43% of 65 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 34% (22)." }, { "id": "remote", "name": "Remote", "n": 81, "dominant": [ "trust" ], "mix": { "trust": 39, "expertise": 15, "frustration": 15, "anger": 5, "mid": 7 }, "sources": { "linkedin": 39, "slack": 27, "whatsapp": 15 }, "sentence": "The EOR Index Field Sentiment for Remote in June 2026 was dominated by trust, appearing in 48% of 81 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise and frustration were joint second at 19% (15 each)." }, { "id": "boundless", "name": "Boundless", "n": 40, "dominant": [ "trust" ], "mix": { "trust": 17, "expertise": 10, "frustration": 5, "anger": 3, "mid": 5 }, "sources": { "linkedin": 13, "slack": 15, "whatsapp": 12 }, "sentence": "The EOR Index Field Sentiment for Boundless in June 2026 was dominated by trust, appearing in 43% of 40 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 25% (10)." }, { "id": "teamed", "name": "Teamed", "n": 45, "dominant": [ "expertise" ], "mix": { "trust": 19, "expertise": 26, "frustration": 0, "anger": 0, "mid": 0 }, "sources": { "linkedin": 21, "slack": 16, "whatsapp": 8 }, "sentence": "The EOR Index Field Sentiment for Teamed in June 2026 was dominated by expertise, appearing in 58% of 45 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 42% (19)." }, { "id": "workmotion", "name": "WorkMotion", "n": 32, "dominant": [ "trust" ], "mix": { "trust": 14, "expertise": 6, "frustration": 4, "anger": 2, "mid": 6 }, "sources": { "linkedin": 12, "slack": 11, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for WorkMotion in June 2026 was dominated by trust, appearing in 44% of 32 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise and mid were joint second at 19% (6 each)." }, { "id": "lano", "name": "Lano", "n": 27, "dominant": [ "mid" ], "mix": { "trust": 4, "expertise": 3, "frustration": 8, "anger": 1, "mid": 11 }, "sources": { "linkedin": 10, "slack": 11, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Lano in June 2026 was dominated by mid, appearing in 41% of 27 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 30% (8)." }, { "id": "gp", "name": "G-P", "n": 52, "dominant": [ "trust" ], "mix": { "trust": 21, "expertise": 4, "frustration": 9, "anger": 8, "mid": 10 }, "sources": { "linkedin": 27, "slack": 15, "whatsapp": 10 }, "sentence": "The EOR Index Field Sentiment for G-P in June 2026 was dominated by trust, appearing in 40% of 52 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 19% (10)." }, { "id": "multiplier", "name": "Multiplier", "n": 52, "dominant": [ "trust" ], "mix": { "trust": 22, "expertise": 10, "frustration": 5, "anger": 3, "mid": 12 }, "sources": { "linkedin": 22, "slack": 17, "whatsapp": 13 }, "sentence": "The EOR Index Field Sentiment for Multiplier in June 2026 was dominated by trust, appearing in 42% of 52 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 23% (12)." }, { "id": "omnipresent", "name": "Omnipresent", "n": 32, "dominant": [ "frustration" ], "mix": { "trust": 6, "expertise": 5, "frustration": 13, "anger": 6, "mid": 2 }, "sources": { "linkedin": 14, "slack": 11, "whatsapp": 7 }, "sentence": "The EOR Index Field Sentiment for Omnipresent in June 2026 was dominated by frustration, appearing in 41% of 32 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger and trust were joint second at 19% (6 each)." }, { "id": "pebl", "name": "Pebl", "n": 19, "dominant": [ "trust" ], "mix": { "trust": 9, "expertise": 1, "frustration": 4, "anger": 2, "mid": 3 }, "sources": { "linkedin": 9, "slack": 6, "whatsapp": 4 }, "sentence": "The EOR Index Field Sentiment for Pebl in June 2026 was dominated by trust, appearing in 47% of 19 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 21% (4)." }, { "id": "rivermate", "name": "Rivermate", "n": 16, "dominant": [ "mid" ], "mix": { "trust": 4, "expertise": 2, "frustration": 2, "anger": 1, "mid": 7 }, "sources": { "linkedin": 5, "slack": 7, "whatsapp": 4 }, "sentence": "The EOR Index Field Sentiment for Rivermate in June 2026 was dominated by mid, appearing in 44% of 16 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 25% (4)." }, { "id": "oyster", "name": "Oyster", "n": 86, "dominant": [ "frustration" ], "mix": { "trust": 2, "expertise": 4, "frustration": 42, "anger": 29, "mid": 9 }, "sources": { "linkedin": 32, "slack": 26, "whatsapp": 28 }, "sentence": "The EOR Index Field Sentiment for Oyster in June 2026 was dominated by frustration, appearing in 49% of 86 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 34% (29)." }, { "id": "horizons", "name": "Horizons", "n": 36, "dominant": [ "mid" ], "mix": { "trust": 7, "expertise": 7, "frustration": 9, "anger": 1, "mid": 12 }, "sources": { "linkedin": 18, "slack": 9, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for Horizons in June 2026 was dominated by mid, appearing in 33% of 36 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 25% (9)." }, { "id": "playroll", "name": "Playroll", "n": 23, "dominant": [ "expertise" ], "mix": { "trust": 6, "expertise": 10, "frustration": 3, "anger": 1, "mid": 3 }, "sources": { "linkedin": 10, "slack": 8, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Playroll in June 2026 was dominated by expertise, appearing in 43% of 23 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 26% (6)." }, { "id": "native-teams", "name": "Native Teams", "n": 25, "dominant": [ "expertise" ], "mix": { "trust": 5, "expertise": 11, "frustration": 3, "anger": 1, "mid": 5 }, "sources": { "linkedin": 9, "slack": 10, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Native Teams in June 2026 was dominated by expertise, appearing in 44% of 25 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid and trust were joint second at 20% (5 each)." }, { "id": "papaya-global", "name": "Papaya Global", "n": 58, "dominant": [ "frustration" ], "mix": { "trust": 3, "expertise": 4, "frustration": 22, "anger": 20, "mid": 9 }, "sources": { "linkedin": 25, "slack": 17, "whatsapp": 16 }, "sentence": "The EOR Index Field Sentiment for Papaya Global in June 2026 was dominated by frustration, appearing in 38% of 58 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 34% (20)." }, { "id": "safeguard-global", "name": "Safeguard Global", "n": 27, "dominant": [ "trust" ], "mix": { "trust": 9, "expertise": 3, "frustration": 5, "anger": 5, "mid": 5 }, "sources": { "linkedin": 14, "slack": 8, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Safeguard Global in June 2026 was dominated by trust, appearing in 33% of 27 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger, frustration and mid were joint second at 19% (5 each)." }, { "id": "cxc", "name": "CXC", "n": 17, "dominant": [ "frustration" ], "mix": { "trust": 2, "expertise": 0, "frustration": 6, "anger": 4, "mid": 5 }, "sources": { "linkedin": 6, "slack": 4, "whatsapp": 7 }, "sentence": "The EOR Index Field Sentiment for CXC in June 2026 was dominated by frustration, appearing in 35% of 17 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 29% (5)." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "n": 33, "dominant": [ "frustration" ], "mix": { "trust": 4, "expertise": 4, "frustration": 11, "anger": 7, "mid": 7 }, "sources": { "linkedin": 14, "slack": 9, "whatsapp": 10 }, "sentence": "The EOR Index Field Sentiment for Pebl (formerly Velocity Global) in June 2026 was dominated by frustration, appearing in 33% of 33 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger and mid were joint second at 21% (7 each)." } ], "shifts": [], "dominant_flips": [] }, "corrections": [] }, { "index": "The EOR Index", "field_index": "The EOR Index Field Sentiment", "owner": "The EOR Index", "license": "https://creativecommons.org/licenses/by/4.0/", "period": "2026-07", "status": "demo", "status_note": "Demo figures: placeholder numbers until the live monthly data is published.", "window": { "start": "2026-07-01", "end": "2026-07-31" }, "published_on": "2026-08-01", "model_id": "synthetic-demo-v1", "theme_schema_version": 1, "affect_schema_version": 2, "canonical_url": "https://theeorindex.com/p/2026-07", "field_url": "https://theeorindex.com/field/2026-07", "source_sheet": "https://theeorindex.com/data/2026-07.csv", "how_to_cite": "Quote the sentence exactly, include n, and link canonical_url (or field_url for Field Sentiment).", "coverage": { "providers": 20, "scored": 20, "reviews": 392, "fieldN": 892, "offMarket": 507, "dataPoints": 1284, "days": 31, "fxChecked": 1, "fxPublished": 0, "fxZeroChecked": 20, "fxZero": 0, "sources": [ "g2", "capterra", "trustpilot", "linkedin", "slack", "whatsapp" ], "off_market_sources": [ "slack", "whatsapp" ] }, "source_counts": { "g2": 124, "capterra": 125, "trustpilot": 143, "linkedin": 385, "slack": 292, "whatsapp": 215 }, "public_review_index": { "index_value": 3.8, "delta_30d": 0, "providers_scored": 20, "n_total": 392, "sentence": "The EOR Index stood at 3.8 in July 2026, unchanged from June 2026. The index covers 20 providers and 392 public reviews published between 1 and 31 July 2026. The top three were: first place, Rippling at 4.3; second place, Rivermate at 4.2; third place, Deel at 4.0; Papaya Global, Pebl (formerly Velocity Global) and CXC tied for lowest at 3.5.", "theme_sentence": "The most frequent theme across all providers on The EOR Index in July 2026 was compliance confidence, appearing in 17% of reviews (67 of 392). Support quality was second at 17% (65).", "mover_sentences": [ "Deel scored 4.0 on The EOR Index in July 2026, the largest monthly fall of any provider tracked. Based on 47 reviews.", "Rivermate scored 4.2 on The EOR Index in July 2026, the largest monthly rise of any provider tracked. Based on 2 reviews." ], "providers": [ { "id": "rippling", "name": "Rippling", "url": "https://theeorindex.com/providers/rippling", "state": "scored", "rank": 1, "score": 4.3, "score_model": 4.3, "override": null, "n": 41, "delta_30d": 0.1, "score_90d": 4.3, "n_90d": 75, "sources": { "g2": 19, "capterra": 9, "trustpilot": 13 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 10, "payroll_timeliness": 6, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 7, "offboarding_exit": 2, "compliance_confidence": 5, "pricing_transparency": 5, "platform_usability": 12, "account_management": 3 }, "source_urls": [], "sentence": "Rippling scored 4.3 on The EOR Index in July 2026, up 0.1 from June 2026. Based on 41 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Rippling reviews in July 2026 was platform usability, appearing in 29% of reviews (12 of 41). Payroll accuracy was second at 24% (10)." }, { "id": "rivermate", "name": "Rivermate", "url": "https://theeorindex.com/providers/rivermate", "state": "scored", "rank": 2, "score": 4.2, "score_model": 4.2, "override": null, "n": 2, "delta_30d": 0.4, "score_90d": 4.1, "n_90d": 3, "sources": { "g2": 1, "capterra": 0, "trustpilot": 1 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 0, "onboarding_speed": 1, "offboarding_exit": 1, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Rivermate scored 4.2 on The EOR Index in July 2026, up 0.4 from June 2026. Based on 2 reviews published across G2 and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Rivermate reviews in July 2026 were payroll accuracy, support responsiveness, onboarding speed and offboarding and exit, each appearing in 50% of reviews (1 of 2)." }, { "id": "deel", "name": "Deel", "url": "https://theeorindex.com/providers/deel", "state": "scored", "rank": 3, "score": 4, "score_model": 4, "override": null, "n": 47, "delta_30d": -0.6, "score_90d": 4, "n_90d": 101, "sources": { "g2": 14, "capterra": 18, "trustpilot": 15 }, "platform_total_reviews": {}, "fx_rate_public": false, "fx_markup_zero": false, "fx_markup_pct": 2, "fx_markup_basis": "estimated", "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 5, "support_responsiveness": 13, "support_quality": 7, "onboarding_speed": 6, "offboarding_exit": 2, "compliance_confidence": 7, "pricing_transparency": 5, "platform_usability": 15, "account_management": 3 }, "source_urls": [], "sentence": "Deel scored 4.0 on The EOR Index in July 2026, down 0.6 from June 2026. Based on 47 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Deel reviews in July 2026 was platform usability, appearing in 32% of reviews (15 of 47). Support responsiveness was second at 28% (13)." }, { "id": "teamed", "name": "Teamed", "url": "https://theeorindex.com/providers/teamed", "state": "scored", "rank": 4, "score": 4, "score_model": 4, "override": null, "n": 20, "delta_30d": 0, "score_90d": 5, "n_90d": 40, "sources": { "g2": 8, "capterra": 6, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 3, "support_responsiveness": 4, "support_quality": 4, "onboarding_speed": 4, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 3, "platform_usability": 4, "account_management": 3 }, "source_urls": [], "sentence": "Teamed scored 4.0 on The EOR Index in July 2026, unchanged from June 2026. Based on 20 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Teamed reviews in July 2026 were support responsiveness, support quality, onboarding speed, compliance confidence and platform usability, each appearing in 20% of reviews (4 of 20)." }, { "id": "boundless", "name": "Boundless", "url": "https://theeorindex.com/providers/boundless", "state": "scored", "rank": 5, "score": 4, "score_model": 4, "override": null, "n": 13, "delta_30d": 0, "score_90d": 4, "n_90d": 37, "sources": { "g2": 7, "capterra": 1, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 2, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 3, "offboarding_exit": 3, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 1, "account_management": 1 }, "source_urls": [], "sentence": "Boundless scored 4.0 on The EOR Index in July 2026, unchanged from June 2026. Based on 13 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Boundless reviews in July 2026 were payroll accuracy, onboarding speed and offboarding and exit, each appearing in 23% of reviews (3 of 13)." }, { "id": "workmotion", "name": "WorkMotion", "url": "https://theeorindex.com/providers/workmotion", "state": "scored", "rank": 6, "score": 4, "score_model": 4, "override": null, "n": 13, "delta_30d": 0.1, "score_90d": 3.9, "n_90d": 29, "sources": { "g2": 4, "capterra": 5, "trustpilot": 4 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 4, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 0, "platform_usability": 0, "account_management": 1 }, "source_urls": [], "sentence": "WorkMotion scored 4.0 on The EOR Index in July 2026, up 0.1 from June 2026. Based on 13 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in WorkMotion reviews in July 2026 were onboarding speed and compliance confidence, each appearing in 31% of reviews (4 of 13)." }, { "id": "multiplier", "name": "Multiplier", "url": "https://theeorindex.com/providers/multiplier", "state": "scored", "rank": 7, "score": 3.9, "score_model": 3.9, "override": null, "n": 16, "delta_30d": 0.1, "score_90d": 3.9, "n_90d": 39, "sources": { "g2": 5, "capterra": 8, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 2, "offboarding_exit": 1, "compliance_confidence": 4, "pricing_transparency": 5, "platform_usability": 3, "account_management": 1 }, "source_urls": [], "sentence": "Multiplier scored 3.9 on The EOR Index in July 2026, up 0.1 from June 2026. Based on 16 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Multiplier reviews in July 2026 was pricing transparency, appearing in 31% of reviews (5 of 16). Compliance confidence was second at 25% (4)." }, { "id": "native-teams", "name": "Native Teams", "url": "https://theeorindex.com/providers/native-teams", "state": "scored", "rank": 8, "score": 3.9, "score_model": 3.9, "override": null, "n": 9, "delta_30d": 0.2, "score_90d": 3.8, "n_90d": 18, "sources": { "g2": 2, "capterra": 4, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 0, "offboarding_exit": 3, "compliance_confidence": 1, "pricing_transparency": 3, "platform_usability": 1, "account_management": 3 }, "source_urls": [], "sentence": "Native Teams scored 3.9 on The EOR Index in July 2026, up 0.2 from June 2026. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Native Teams reviews in July 2026 were support quality, offboarding and exit, pricing transparency and account management, each appearing in 33% of reviews (3 of 9)." }, { "id": "playroll", "name": "Playroll", "url": "https://theeorindex.com/providers/playroll", "state": "scored", "rank": 9, "score": 3.9, "score_model": 3.9, "override": null, "n": 9, "delta_30d": 0.2, "score_90d": 3.8, "n_90d": 19, "sources": { "g2": 2, "capterra": 1, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 1, "support_responsiveness": 2, "support_quality": 0, "onboarding_speed": 1, "offboarding_exit": 1, "compliance_confidence": 2, "pricing_transparency": 3, "platform_usability": 2, "account_management": 0 }, "source_urls": [], "sentence": "Playroll scored 3.9 on The EOR Index in July 2026, up 0.2 from June 2026. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Playroll reviews in July 2026 was pricing transparency, appearing in 33% of reviews (3 of 9). Support responsiveness, compliance confidence and platform usability were joint second at 22% (2)." }, { "id": "oyster", "name": "Oyster", "url": "https://theeorindex.com/providers/oyster", "state": "scored", "rank": 10, "score": 3.8, "score_model": 3.8, "override": null, "n": 28, "delta_30d": 0.1, "score_90d": 3.8, "n_90d": 55, "sources": { "g2": 9, "capterra": 10, "trustpilot": 9 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 2, "support_responsiveness": 7, "support_quality": 4, "onboarding_speed": 2, "offboarding_exit": 7, "compliance_confidence": 6, "pricing_transparency": 5, "platform_usability": 2, "account_management": 2 }, "source_urls": [], "sentence": "Oyster scored 3.8 on The EOR Index in July 2026, up 0.1 from June 2026. Based on 28 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Oyster reviews in July 2026 were support responsiveness and offboarding and exit, each appearing in 25% of reviews (7 of 28)." }, { "id": "lano", "name": "Lano", "url": "https://theeorindex.com/providers/lano", "state": "scored", "rank": 11, "score": 3.8, "score_model": 3.8, "override": null, "n": 11, "delta_30d": -0.1, "score_90d": 3.8, "n_90d": 23, "sources": { "g2": 3, "capterra": 2, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 3, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 3, "platform_usability": 1, "account_management": 0 }, "source_urls": [], "sentence": "Lano scored 3.8 on The EOR Index in July 2026, down 0.1 from June 2026. Based on 11 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in Lano reviews in July 2026 were onboarding speed and pricing transparency, each appearing in 27% of reviews (3 of 11)." }, { "id": "horizons", "name": "Horizons", "url": "https://theeorindex.com/providers/horizons", "state": "scored", "rank": 12, "score": 3.8, "score_model": 3.8, "override": null, "n": 10, "delta_30d": 0.1, "score_90d": 3.8, "n_90d": 24, "sources": { "g2": 1, "capterra": 6, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 1, "support_responsiveness": 2, "support_quality": 0, "onboarding_speed": 3, "offboarding_exit": 2, "compliance_confidence": 0, "pricing_transparency": 2, "platform_usability": 1, "account_management": 1 }, "source_urls": [], "sentence": "Horizons scored 3.8 on The EOR Index in July 2026, up 0.1 from June 2026. Based on 10 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Horizons reviews in July 2026 was onboarding speed, appearing in 30% of reviews (3 of 10). Payroll accuracy, support responsiveness, offboarding and exit and pricing transparency were joint second at 20% (2)." }, { "id": "pebl", "name": "Pebl", "url": "https://theeorindex.com/providers/pebl", "state": "scored", "rank": 13, "score": 3.8, "score_model": 3.8, "override": null, "n": 9, "delta_30d": 0, "score_90d": 3.8, "n_90d": 16, "sources": { "g2": 4, "capterra": 3, "trustpilot": 2 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 2, "offboarding_exit": 1, "compliance_confidence": 3, "pricing_transparency": 1, "platform_usability": 0, "account_management": 2 }, "source_urls": [], "sentence": "Pebl scored 3.8 on The EOR Index in July 2026, unchanged from June 2026. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Pebl reviews in July 2026 was compliance confidence, appearing in 33% of reviews (3 of 9). Payroll timeliness, onboarding speed and account management were joint second at 22% (2)." }, { "id": "gp", "name": "G-P", "url": "https://theeorindex.com/providers/gp", "state": "scored", "rank": 14, "score": 3.7, "score_model": 3.7, "override": null, "n": 35, "delta_30d": -0.1, "score_90d": 3.7, "n_90d": 60, "sources": { "g2": 9, "capterra": 14, "trustpilot": 12 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 4, "support_responsiveness": 5, "support_quality": 1, "onboarding_speed": 2, "offboarding_exit": 5, "compliance_confidence": 7, "pricing_transparency": 8, "platform_usability": 3, "account_management": 12 }, "source_urls": [], "sentence": "G-P scored 3.7 on The EOR Index in July 2026, down 0.1 from June 2026. Based on 35 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in G-P reviews in July 2026 was account management, appearing in 34% of reviews (12 of 35). Pricing transparency was second at 23% (8)." }, { "id": "omnipresent", "name": "Omnipresent", "url": "https://theeorindex.com/providers/omnipresent", "state": "scored", "rank": 15, "score": 3.7, "score_model": 3.7, "override": null, "n": 14, "delta_30d": -0.1, "score_90d": 3.7, "n_90d": 28, "sources": { "g2": 2, "capterra": 6, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 0, "offboarding_exit": 4, "compliance_confidence": 2, "pricing_transparency": 2, "platform_usability": 2, "account_management": 2 }, "source_urls": [], "sentence": "Omnipresent scored 3.7 on The EOR Index in July 2026, down 0.1 from June 2026. Based on 14 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Omnipresent reviews in July 2026 was offboarding and exit, appearing in 29% of reviews (4 of 14). Support quality was second at 21% (3)." }, { "id": "remote", "name": "Remote", "url": "https://theeorindex.com/providers/remote", "state": "scored", "rank": 16, "score": 3.6, "score_model": 3.6, "override": null, "n": 61, "delta_30d": -0.5, "score_90d": 3.8, "n_90d": 92, "sources": { "g2": 15, "capterra": 22, "trustpilot": 24 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 9, "payroll_timeliness": 2, "support_responsiveness": 11, "support_quality": 21, "onboarding_speed": 7, "offboarding_exit": 7, "compliance_confidence": 13, "pricing_transparency": 4, "platform_usability": 5, "account_management": 15 }, "source_urls": [], "sentence": "Remote scored 3.6 on The EOR Index in July 2026, down 0.5 from June 2026. Based on 61 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Remote reviews in July 2026 was support quality, appearing in 34% of reviews (21 of 61). Account management was second at 25% (15)." }, { "id": "safeguard-global", "name": "Safeguard Global", "url": "https://theeorindex.com/providers/safeguard-global", "state": "scored", "rank": 17, "score": 3.6, "score_model": 3.6, "override": null, "n": 10, "delta_30d": 0, "score_90d": 3.6, "n_90d": 27, "sources": { "g2": 3, "capterra": 2, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 1, "support_responsiveness": 0, "support_quality": 4, "onboarding_speed": 2, "offboarding_exit": 2, "compliance_confidence": 1, "pricing_transparency": 1, "platform_usability": 1, "account_management": 2 }, "source_urls": [], "sentence": "Safeguard Global scored 3.6 on The EOR Index in July 2026, unchanged from June 2026. Based on 10 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Safeguard Global reviews in July 2026 was support quality, appearing in 40% of reviews (4 of 10). Onboarding speed, offboarding and exit and account management were joint second at 20% (2)." }, { "id": "papaya-global", "name": "Papaya Global", "url": "https://theeorindex.com/providers/papaya-global", "state": "scored", "rank": 18, "score": 3.5, "score_model": 3.5, "override": null, "n": 22, "delta_30d": -0.1, "score_90d": 3.6, "n_90d": 45, "sources": { "g2": 9, "capterra": 3, "trustpilot": 10 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 7, "payroll_timeliness": 5, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 5, "offboarding_exit": 4, "compliance_confidence": 4, "pricing_transparency": 3, "platform_usability": 0, "account_management": 3 }, "source_urls": [], "sentence": "Papaya Global scored 3.5 on The EOR Index in July 2026, down 0.1 from June 2026. Based on 22 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Papaya Global reviews in July 2026 was payroll accuracy, appearing in 32% of reviews (7 of 22). Payroll timeliness and onboarding speed were joint second at 23% (5)." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "url": "https://theeorindex.com/providers/velocity-global", "state": "scored", "rank": 19, "score": 3.5, "score_model": 3.5, "override": null, "n": 16, "delta_30d": 0, "score_90d": 3.5, "n_90d": 34, "sources": { "g2": 4, "capterra": 5, "trustpilot": 7 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 1, "support_responsiveness": 6, "support_quality": 3, "onboarding_speed": 3, "offboarding_exit": 1, "compliance_confidence": 3, "pricing_transparency": 2, "platform_usability": 4, "account_management": 2 }, "source_urls": [], "sentence": "Pebl (formerly Velocity Global) scored 3.5 on The EOR Index in July 2026, unchanged from June 2026. Based on 16 reviews published across G2, Capterra and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent theme in Pebl (formerly Velocity Global) reviews in July 2026 was support responsiveness, appearing in 38% of reviews (6 of 16). Platform usability was second at 25% (4)." }, { "id": "cxc", "name": "CXC", "url": "https://theeorindex.com/providers/cxc", "state": "scored", "rank": 20, "score": 3.5, "score_model": 3.5, "override": null, "n": 6, "delta_30d": -0.1, "score_90d": 3.6, "n_90d": 12, "sources": { "g2": 3, "capterra": 0, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 2, "onboarding_speed": 0, "offboarding_exit": 1, "compliance_confidence": 1, "pricing_transparency": 0, "platform_usability": 0, "account_management": 2 }, "source_urls": [], "sentence": "CXC scored 3.5 on The EOR Index in July 2026, down 0.1 from June 2026. Based on 6 reviews published across G2 and Trustpilot between 1 and 31 July 2026.", "theme_sentence": "The most frequent themes in CXC reviews in July 2026 were support quality and account management, each appearing in 33% of reviews (2 of 6)." }, { "id": "skuad", "name": "Skuad", "url": "https://theeorindex.com/providers/skuad", "state": "not_tracked", "rank": null, "score": null, "score_model": null, "override": null, "n": 0, "delta_30d": null, "score_90d": null, "n_90d": 0, "sources": {}, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": null, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 0, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Skuad is not tracked by The EOR Index in July 2026. Status: acquired; tracked independently until 1 November 2025.", "theme_sentence": null } ] }, "field_sentiment": { "n": 892, "dominant": [ "trust" ], "mix": { "trust": 250, "expertise": 143, "frustration": 236, "anger": 114, "mid": 149 }, "sources": { "linkedin": 385, "slack": 292, "whatsapp": 215 }, "sentence": "The EOR Index Field Sentiment in July 2026 was led by trust (28% of 892 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.", "providers": [ { "id": "rippling", "name": "Rippling", "n": 73, "dominant": [ "trust" ], "mix": { "trust": 30, "expertise": 21, "frustration": 8, "anger": 5, "mid": 9 }, "sources": { "linkedin": 33, "slack": 27, "whatsapp": 13 }, "sentence": "The EOR Index Field Sentiment for Rippling in July 2026 was dominated by trust, appearing in 41% of 73 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 29% (21)." }, { "id": "rivermate", "name": "Rivermate", "n": 12, "dominant": [ "mid" ], "mix": { "trust": 2, "expertise": 4, "frustration": 0, "anger": 1, "mid": 5 }, "sources": { "linkedin": 3, "slack": 5, "whatsapp": 4 }, "sentence": "The EOR Index Field Sentiment for Rivermate in July 2026 was dominated by mid, appearing in 42% of 12 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 33% (4)." }, { "id": "deel", "name": "Deel", "n": 108, "dominant": [ "frustration" ], "mix": { "trust": 18, "expertise": 8, "frustration": 55, "anger": 4, "mid": 23 }, "sources": { "linkedin": 43, "slack": 39, "whatsapp": 26 }, "sentence": "The EOR Index Field Sentiment for Deel in July 2026 was dominated by frustration, appearing in 51% of 108 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 21% (23)." }, { "id": "teamed", "name": "Teamed", "n": 40, "dominant": [ "expertise" ], "mix": { "trust": 19, "expertise": 21, "frustration": 0, "anger": 0, "mid": 0 }, "sources": { "linkedin": 18, "slack": 12, "whatsapp": 10 }, "sentence": "The EOR Index Field Sentiment for Teamed in July 2026 was dominated by expertise, appearing in 53% of 40 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 48% (19). Expertise share is down 5 percentage points from June 2026." }, { "id": "boundless", "name": "Boundless", "n": 50, "dominant": [ "trust" ], "mix": { "trust": 21, "expertise": 15, "frustration": 5, "anger": 3, "mid": 6 }, "sources": { "linkedin": 16, "slack": 18, "whatsapp": 16 }, "sentence": "The EOR Index Field Sentiment for Boundless in July 2026 was dominated by trust, appearing in 42% of 50 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 30% (15)." }, { "id": "workmotion", "name": "WorkMotion", "n": 30, "dominant": [ "trust" ], "mix": { "trust": 14, "expertise": 6, "frustration": 2, "anger": 3, "mid": 5 }, "sources": { "linkedin": 13, "slack": 11, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for WorkMotion in July 2026 was dominated by trust, appearing in 47% of 30 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 20% (6). Trust share is up 3 percentage points from June 2026." }, { "id": "multiplier", "name": "Multiplier", "n": 45, "dominant": [ "trust" ], "mix": { "trust": 18, "expertise": 9, "frustration": 5, "anger": 2, "mid": 11 }, "sources": { "linkedin": 21, "slack": 14, "whatsapp": 10 }, "sentence": "The EOR Index Field Sentiment for Multiplier in July 2026 was dominated by trust, appearing in 40% of 45 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 24% (11)." }, { "id": "native-teams", "name": "Native Teams", "n": 20, "dominant": [ "expertise" ], "mix": { "trust": 5, "expertise": 7, "frustration": 2, "anger": 1, "mid": 5 }, "sources": { "linkedin": 6, "slack": 8, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Native Teams in July 2026 was dominated by expertise, appearing in 35% of 20 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid and trust were joint second at 25% (5 each). Expertise share is down 9 percentage points from June 2026." }, { "id": "playroll", "name": "Playroll", "n": 24, "dominant": [ "expertise", "trust" ], "mix": { "trust": 8, "expertise": 8, "frustration": 3, "anger": 3, "mid": 2 }, "sources": { "linkedin": 9, "slack": 8, "whatsapp": 7 }, "sentence": "The EOR Index Field Sentiment for Playroll in July 2026 was led jointly by expertise and trust, each appearing in 33% of 24 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups." }, { "id": "oyster", "name": "Oyster", "n": 85, "dominant": [ "frustration" ], "mix": { "trust": 4, "expertise": 6, "frustration": 41, "anger": 27, "mid": 7 }, "sources": { "linkedin": 33, "slack": 26, "whatsapp": 26 }, "sentence": "The EOR Index Field Sentiment for Oyster in July 2026 was dominated by frustration, appearing in 48% of 85 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 32% (27)." }, { "id": "lano", "name": "Lano", "n": 26, "dominant": [ "mid" ], "mix": { "trust": 5, "expertise": 2, "frustration": 6, "anger": 2, "mid": 11 }, "sources": { "linkedin": 10, "slack": 10, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Lano in July 2026 was dominated by mid, appearing in 42% of 26 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 23% (6)." }, { "id": "horizons", "name": "Horizons", "n": 28, "dominant": [ "mid" ], "mix": { "trust": 7, "expertise": 1, "frustration": 8, "anger": 3, "mid": 9 }, "sources": { "linkedin": 15, "slack": 7, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Horizons in July 2026 was dominated by mid, appearing in 32% of 28 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 29% (8)." }, { "id": "pebl", "name": "Pebl", "n": 25, "dominant": [ "trust" ], "mix": { "trust": 12, "expertise": 4, "frustration": 6, "anger": 1, "mid": 2 }, "sources": { "linkedin": 12, "slack": 8, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Pebl in July 2026 was dominated by trust, appearing in 48% of 25 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 24% (6)." }, { "id": "gp", "name": "G-P", "n": 61, "dominant": [ "trust" ], "mix": { "trust": 27, "expertise": 3, "frustration": 11, "anger": 8, "mid": 12 }, "sources": { "linkedin": 33, "slack": 19, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for G-P in July 2026 was dominated by trust, appearing in 44% of 61 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 20% (12). Trust share is up 4 percentage points from June 2026." }, { "id": "omnipresent", "name": "Omnipresent", "n": 28, "dominant": [ "frustration" ], "mix": { "trust": 5, "expertise": 2, "frustration": 12, "anger": 6, "mid": 3 }, "sources": { "linkedin": 12, "slack": 7, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for Omnipresent in July 2026 was dominated by frustration, appearing in 43% of 28 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 21% (6)." }, { "id": "remote", "name": "Remote", "n": 87, "dominant": [ "trust" ], "mix": { "trust": 34, "expertise": 14, "frustration": 28, "anger": 3, "mid": 8 }, "sources": { "linkedin": 45, "slack": 28, "whatsapp": 14 }, "sentence": "The EOR Index Field Sentiment for Remote in July 2026 was dominated by trust, appearing in 39% of 87 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 32% (28). Trust share is down 9 percentage points from June 2026." }, { "id": "safeguard-global", "name": "Safeguard Global", "n": 33, "dominant": [ "trust" ], "mix": { "trust": 12, "expertise": 1, "frustration": 5, "anger": 7, "mid": 8 }, "sources": { "linkedin": 16, "slack": 8, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for Safeguard Global in July 2026 was dominated by trust, appearing in 36% of 33 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 24% (8). Trust share is up 3 percentage points from June 2026." }, { "id": "papaya-global", "name": "Papaya Global", "n": 63, "dominant": [ "anger" ], "mix": { "trust": 3, "expertise": 6, "frustration": 21, "anger": 23, "mid": 10 }, "sources": { "linkedin": 24, "slack": 22, "whatsapp": 17 }, "sentence": "The EOR Index Field Sentiment for Papaya Global in July 2026 was dominated by anger, appearing in 37% of 63 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 33% (21). Anger share is up 3 percentage points from June 2026." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "n": 37, "dominant": [ "frustration" ], "mix": { "trust": 5, "expertise": 4, "frustration": 14, "anger": 6, "mid": 8 }, "sources": { "linkedin": 16, "slack": 10, "whatsapp": 11 }, "sentence": "The EOR Index Field Sentiment for Pebl (formerly Velocity Global) in July 2026 was dominated by frustration, appearing in 38% of 37 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 22% (8). Frustration share is up 5 percentage points from June 2026." }, { "id": "cxc", "name": "CXC", "n": 17, "dominant": [ "anger" ], "mix": { "trust": 1, "expertise": 1, "frustration": 4, "anger": 6, "mid": 5 }, "sources": { "linkedin": 7, "slack": 5, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for CXC in July 2026 was dominated by anger, appearing in 35% of 17 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 29% (5). Anger share is up 11 percentage points from June 2026." } ], "shifts": [ { "provider": "Rivermate", "affect": "expertise", "from_pct": 13, "to_pct": 33, "delta_pp": 20 }, { "provider": "Horizons", "affect": "expertise", "from_pct": 19, "to_pct": 4, "delta_pp": -15 }, { "provider": "Remote", "affect": "frustration", "from_pct": 19, "to_pct": 32, "delta_pp": 13 }, { "provider": "CXC", "affect": "frustration", "from_pct": 35, "to_pct": 24, "delta_pp": -11 }, { "provider": "Pebl", "affect": "expertise", "from_pct": 5, "to_pct": 16, "delta_pp": 11 }, { "provider": "Playroll", "affect": "expertise", "from_pct": 43, "to_pct": 33, "delta_pp": -10 }, { "provider": "Native Teams", "affect": "expertise", "from_pct": 44, "to_pct": 35, "delta_pp": -9 }, { "provider": "Omnipresent", "affect": "expertise", "from_pct": 16, "to_pct": 7, "delta_pp": -9 }, { "provider": "Safeguard Global", "affect": "expertise", "from_pct": 11, "to_pct": 3, "delta_pp": -8 }, { "provider": "Lano", "affect": "frustration", "from_pct": 30, "to_pct": 23, "delta_pp": -7 }, { "provider": "Teamed", "affect": "trust", "from_pct": 42, "to_pct": 48, "delta_pp": 6 }, { "provider": "WorkMotion", "affect": "frustration", "from_pct": 13, "to_pct": 7, "delta_pp": -6 }, { "provider": "Boundless", "affect": "expertise", "from_pct": 25, "to_pct": 30, "delta_pp": 5 }, { "provider": "Papaya Global", "affect": "frustration", "from_pct": 38, "to_pct": 33, "delta_pp": -5 }, { "provider": "Pebl (formerly Velocity Global)", "affect": "frustration", "from_pct": 33, "to_pct": 38, "delta_pp": 5 }, { "provider": "Rippling", "affect": "expertise", "from_pct": 34, "to_pct": 29, "delta_pp": -5 }, { "provider": "G-P", "affect": "trust", "from_pct": 40, "to_pct": 44, "delta_pp": 4 } ], "dominant_flips": [ { "provider": "Papaya Global", "from": [ "frustration" ], "to": [ "anger" ], "n": 63 }, { "provider": "Playroll", "from": [ "expertise" ], "to": [ "expertise", "trust" ], "n": 24 }, { "provider": "CXC", "from": [ "frustration" ], "to": [ "anger" ], "n": 17 } ] }, "corrections": [] }, { "index": "The EOR Index", "field_index": "The EOR Index Field Sentiment", "owner": "The EOR Index", "license": "https://creativecommons.org/licenses/by/4.0/", "period": "2026-08", "status": "live", "window": { "start": "2026-08-01", "end": "2026-08-31" }, "published_on": "2026-09-24", "model_id": "", "theme_schema_version": 1, "affect_schema_version": 2, "canonical_url": "https://theeorindex.com/p/2026-08", "field_url": "https://theeorindex.com/field/2026-08", "source_sheet": "https://theeorindex.com/data/2026-08.csv", "how_to_cite": "Quote the sentence exactly, include n, and link canonical_url (or field_url for Field Sentiment).", "coverage": { "providers": 20, "scored": 20, "reviews": 416, "fieldN": 872, "offMarket": 503, "dataPoints": 1288, "days": 31, "fxChecked": 1, "fxPublished": 0, "fxZeroChecked": 20, "fxZero": 0, "sources": [ "g2", "capterra", "trustpilot", "linkedin", "slack", "whatsapp" ], "off_market_sources": [ "slack", "whatsapp" ] }, "source_counts": { "g2": 136, "capterra": 150, "trustpilot": 130, "linkedin": 369, "slack": 293, "whatsapp": 210 }, "public_review_index": { "index_value": 3.8, "delta_30d": 0, "providers_scored": 20, "n_total": 416, "sentence": "The EOR Index stood at 3.8 in August 2026, unchanged from July 2026. The index covers 20 providers and 416 public reviews published between 1 and 31 August 2026. The top three were: first place, Rippling at 4.2; second place, Boundless at 4.1; third place, Deel at 4.0; Papaya Global scored lowest at 3.2.", "theme_sentence": "The most frequent theme across all providers on The EOR Index in August 2026 was pricing transparency, appearing in 19% of reviews (80 of 416). Compliance confidence was second at 18% (73).", "mover_sentences": [ "Native Teams scored 3.5 on The EOR Index in August 2026, the largest monthly fall of any provider tracked. Based on 7 reviews.", "Remote scored 3.8 on The EOR Index in August 2026, tied for the largest monthly rise of any provider tracked. Based on 52 reviews.", "Pebl (formerly Velocity Global) scored 3.7 on The EOR Index in August 2026, tied for the largest monthly rise of any provider tracked. Based on 13 reviews.", "CXC scored 3.7 on The EOR Index in August 2026, tied for the largest monthly rise of any provider tracked. Based on 7 reviews.", "Boundless scored 4.1 on The EOR Index in August 2026, its highest score since tracking began in June 2026. Based on 15 reviews.", "Pebl scored 3.9 on The EOR Index in August 2026, its highest score since tracking began in June 2026. Based on 5 reviews.", "Teamed scored 3.8 on The EOR Index in August 2026, its lowest score since tracking began in June 2026. Based on 31 reviews.", "Pebl (formerly Velocity Global) scored 3.7 on The EOR Index in August 2026, its highest score since tracking began in June 2026. Based on 13 reviews.", "CXC scored 3.7 on The EOR Index in August 2026, its highest score since tracking began in June 2026. Based on 7 reviews.", "Omnipresent scored 3.6 on The EOR Index in August 2026, its lowest score since tracking began in June 2026. Based on 11 reviews.", "Native Teams scored 3.5 on The EOR Index in August 2026, its lowest score since tracking began in June 2026. Based on 7 reviews.", "Horizons scored 3.5 on The EOR Index in August 2026, its lowest score since tracking began in June 2026. Based on 6 reviews.", "Papaya Global scored 3.2 on The EOR Index in August 2026, its lowest score since tracking began in June 2026. Based on 28 reviews." ], "providers": [ { "id": "rippling", "name": "Rippling", "url": "https://theeorindex.com/providers/rippling", "state": "scored", "rank": 1, "score": 4.2, "score_model": 4.2, "override": null, "n": 34, "delta_30d": -0.1, "score_90d": 4.2, "n_90d": 107, "sources": { "g2": 8, "capterra": 15, "trustpilot": 11 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 8, "payroll_timeliness": 3, "support_responsiveness": 2, "support_quality": 4, "onboarding_speed": 3, "offboarding_exit": 3, "compliance_confidence": 4, "pricing_transparency": 4, "platform_usability": 3, "account_management": 1 }, "source_urls": [], "sentence": "Rippling scored 4.2 on The EOR Index in August 2026, down 0.1 from July 2026. Based on 34 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Rippling reviews in August 2026 was payroll accuracy, appearing in 24% of reviews (8 of 34). Support quality, compliance confidence and pricing transparency were joint second at 12% (4)." }, { "id": "boundless", "name": "Boundless", "url": "https://theeorindex.com/providers/boundless", "state": "scored", "rank": 2, "score": 4.1, "score_model": 4.1, "override": null, "n": 15, "delta_30d": 0.1, "score_90d": 4, "n_90d": 51, "sources": { "g2": 5, "capterra": 5, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 0, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 2, "offboarding_exit": 2, "compliance_confidence": 3, "pricing_transparency": 3, "platform_usability": 1, "account_management": 2 }, "source_urls": [], "sentence": "Boundless scored 4.1 on The EOR Index in August 2026, up 0.1 from July 2026. Based on 15 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Boundless reviews in August 2026 were compliance confidence and pricing transparency, each appearing in 20% of reviews (3 of 15)." }, { "id": "deel", "name": "Deel", "url": "https://theeorindex.com/providers/deel", "state": "scored", "rank": 3, "score": 4, "score_model": 4, "override": null, "n": 66, "delta_30d": 0, "score_90d": 4, "n_90d": 167, "sources": { "g2": 19, "capterra": 25, "trustpilot": 22 }, "platform_total_reviews": {}, "fx_rate_public": false, "fx_markup_zero": false, "fx_markup_pct": 2, "fx_markup_basis": "estimated", "fx_rate_url": null, "themes": { "payroll_accuracy": 7, "payroll_timeliness": 8, "support_responsiveness": 14, "support_quality": 3, "onboarding_speed": 16, "offboarding_exit": 7, "compliance_confidence": 10, "pricing_transparency": 11, "platform_usability": 9, "account_management": 5 }, "source_urls": [], "sentence": "Deel scored 4.0 on The EOR Index in August 2026, unchanged from July 2026. Based on 66 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Deel reviews in August 2026 was onboarding speed, appearing in 24% of reviews (16 of 66). Support responsiveness was second at 21% (14)." }, { "id": "rivermate", "name": "Rivermate", "url": "https://theeorindex.com/providers/rivermate", "state": "scored", "rank": 4, "score": 4, "score_model": 4, "override": null, "n": 2, "delta_30d": -0.2, "score_90d": 4.1, "n_90d": 5, "sources": { "g2": 1, "capterra": 1, "trustpilot": 0 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 1, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 1, "account_management": 0 }, "source_urls": [], "sentence": "Rivermate scored 4.0 on The EOR Index in August 2026, down 0.2 from July 2026. Based on 2 reviews published across G2 and Capterra between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Rivermate reviews in August 2026 were payroll accuracy, support responsiveness, support quality, onboarding speed and platform usability, each appearing in 50% of reviews (1 of 2)." }, { "id": "multiplier", "name": "Multiplier", "url": "https://theeorindex.com/providers/multiplier", "state": "scored", "rank": 5, "score": 3.9, "score_model": 3.9, "override": null, "n": 31, "delta_30d": 0, "score_90d": 3.9, "n_90d": 68, "sources": { "g2": 13, "capterra": 10, "trustpilot": 8 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 7, "payroll_timeliness": 3, "support_responsiveness": 2, "support_quality": 5, "onboarding_speed": 6, "offboarding_exit": 2, "compliance_confidence": 2, "pricing_transparency": 11, "platform_usability": 2, "account_management": 2 }, "source_urls": [], "sentence": "Multiplier scored 3.9 on The EOR Index in August 2026, unchanged from July 2026. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Multiplier reviews in August 2026 was pricing transparency, appearing in 35% of reviews (11 of 31). Payroll accuracy was second at 23% (7)." }, { "id": "workmotion", "name": "WorkMotion", "url": "https://theeorindex.com/providers/workmotion", "state": "scored", "rank": 6, "score": 3.9, "score_model": 3.9, "override": null, "n": 10, "delta_30d": -0.1, "score_90d": 3.9, "n_90d": 36, "sources": { "g2": 4, "capterra": 4, "trustpilot": 2 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 2, "offboarding_exit": 0, "compliance_confidence": 3, "pricing_transparency": 1, "platform_usability": 1, "account_management": 1 }, "source_urls": [], "sentence": "WorkMotion scored 3.9 on The EOR Index in August 2026, down 0.1 from July 2026. Based on 10 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in WorkMotion reviews in August 2026 was compliance confidence, appearing in 30% of reviews (3 of 10). Payroll accuracy, payroll timeliness and onboarding speed were joint second at 20% (2)." }, { "id": "pebl", "name": "Pebl", "url": "https://theeorindex.com/providers/pebl", "state": "scored", "rank": 7, "score": 3.9, "score_model": 3.9, "override": null, "n": 5, "delta_30d": 0.1, "score_90d": 3.8, "n_90d": 21, "sources": { "g2": 0, "capterra": 5, "trustpilot": 0 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 1, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 1, "offboarding_exit": 2, "compliance_confidence": 3, "pricing_transparency": 0, "platform_usability": 1, "account_management": 1 }, "source_urls": [], "sentence": "Pebl scored 3.9 on The EOR Index in August 2026, up 0.1 from July 2026. Based on 5 reviews published across Capterra between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Pebl reviews in August 2026 was compliance confidence, appearing in 60% of reviews (3 of 5). Offboarding and exit was second at 40% (2)." }, { "id": "remote", "name": "Remote", "url": "https://theeorindex.com/providers/remote", "state": "scored", "rank": 8, "score": 3.8, "score_model": 3.8, "override": null, "n": 52, "delta_30d": 0.2, "score_90d": 3.8, "n_90d": 142, "sources": { "g2": 15, "capterra": 25, "trustpilot": 12 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 6, "payroll_timeliness": 4, "support_responsiveness": 5, "support_quality": 16, "onboarding_speed": 5, "offboarding_exit": 8, "compliance_confidence": 14, "pricing_transparency": 8, "platform_usability": 3, "account_management": 18 }, "source_urls": [], "sentence": "Remote scored 3.8 on The EOR Index in August 2026, up 0.2 from July 2026. Based on 52 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Remote reviews in August 2026 was account management, appearing in 35% of reviews (18 of 52). Support quality was second at 31% (16)." }, { "id": "teamed", "name": "Teamed", "url": "https://theeorindex.com/providers/teamed", "state": "scored", "rank": 9, "score": 3.8, "score_model": 3.8, "override": null, "n": 31, "delta_30d": -0.2, "score_90d": 5, "n_90d": 60, "sources": { "g2": 18, "capterra": 6, "trustpilot": 7 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 3, "support_responsiveness": 4, "support_quality": 4, "onboarding_speed": 4, "offboarding_exit": 2, "compliance_confidence": 4, "pricing_transparency": 3, "platform_usability": 4, "account_management": 3 }, "source_urls": [], "sentence": "Teamed scored 3.8 on The EOR Index in August 2026, down 0.2 from July 2026. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Teamed reviews in August 2026 were support responsiveness, support quality, onboarding speed, compliance confidence and platform usability, each appearing in 13% of reviews (4 of 31)." }, { "id": "oyster", "name": "Oyster", "url": "https://theeorindex.com/providers/oyster", "state": "scored", "rank": 10, "score": 3.8, "score_model": 3.8, "override": null, "n": 25, "delta_30d": 0, "score_90d": 3.8, "n_90d": 80, "sources": { "g2": 7, "capterra": 7, "trustpilot": 11 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 5, "payroll_timeliness": 4, "support_responsiveness": 3, "support_quality": 3, "onboarding_speed": 3, "offboarding_exit": 5, "compliance_confidence": 1, "pricing_transparency": 9, "platform_usability": 1, "account_management": 2 }, "source_urls": [], "sentence": "Oyster scored 3.8 on The EOR Index in August 2026, unchanged from July 2026. Based on 25 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Oyster reviews in August 2026 was pricing transparency, appearing in 36% of reviews (9 of 25). Payroll accuracy and offboarding and exit were joint second at 20% (5)." }, { "id": "lano", "name": "Lano", "url": "https://theeorindex.com/providers/lano", "state": "scored", "rank": 11, "score": 3.8, "score_model": 3.8, "override": null, "n": 12, "delta_30d": 0, "score_90d": 3.8, "n_90d": 33, "sources": { "g2": 6, "capterra": 3, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 4, "support_responsiveness": 3, "support_quality": 1, "onboarding_speed": 2, "offboarding_exit": 1, "compliance_confidence": 4, "pricing_transparency": 3, "platform_usability": 4, "account_management": 1 }, "source_urls": [], "sentence": "Lano scored 3.8 on The EOR Index in August 2026, unchanged from July 2026. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Lano reviews in August 2026 were payroll timeliness, compliance confidence and platform usability, each appearing in 33% of reviews (4 of 12)." }, { "id": "playroll", "name": "Playroll", "url": "https://theeorindex.com/providers/playroll", "state": "scored", "rank": 12, "score": 3.8, "score_model": 3.8, "override": null, "n": 10, "delta_30d": -0.1, "score_90d": 3.8, "n_90d": 29, "sources": { "g2": 3, "capterra": 1, "trustpilot": 6 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 1, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 1, "offboarding_exit": 1, "compliance_confidence": 1, "pricing_transparency": 3, "platform_usability": 1, "account_management": 2 }, "source_urls": [], "sentence": "Playroll scored 3.8 on The EOR Index in August 2026, down 0.1 from July 2026. Based on 10 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Playroll reviews in August 2026 were support quality and pricing transparency, each appearing in 30% of reviews (3 of 10)." }, { "id": "gp", "name": "G-P", "url": "https://theeorindex.com/providers/gp", "state": "scored", "rank": 13, "score": 3.7, "score_model": 3.7, "override": null, "n": 37, "delta_30d": 0, "score_90d": 3.7, "n_90d": 94, "sources": { "g2": 14, "capterra": 14, "trustpilot": 9 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 5, "support_responsiveness": 5, "support_quality": 4, "onboarding_speed": 1, "offboarding_exit": 4, "compliance_confidence": 12, "pricing_transparency": 5, "platform_usability": 5, "account_management": 7 }, "source_urls": [], "sentence": "G-P scored 3.7 on The EOR Index in August 2026, unchanged from July 2026. Based on 37 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in G-P reviews in August 2026 was compliance confidence, appearing in 32% of reviews (12 of 37). Account management was second at 19% (7)." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "url": "https://theeorindex.com/providers/velocity-global", "state": "scored", "rank": 14, "score": 3.7, "score_model": 3.7, "override": null, "n": 13, "delta_30d": 0.2, "score_90d": 3.6, "n_90d": 47, "sources": { "g2": 3, "capterra": 7, "trustpilot": 3 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 1, "support_responsiveness": 1, "support_quality": 1, "onboarding_speed": 1, "offboarding_exit": 2, "compliance_confidence": 1, "pricing_transparency": 2, "platform_usability": 1, "account_management": 2 }, "source_urls": [], "sentence": "Pebl (formerly Velocity Global) scored 3.7 on The EOR Index in August 2026, up 0.2 from July 2026. Based on 13 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Pebl (formerly Velocity Global) reviews in August 2026 were payroll accuracy, offboarding and exit, pricing transparency and account management, each appearing in 15% of reviews (2 of 13)." }, { "id": "cxc", "name": "CXC", "url": "https://theeorindex.com/providers/cxc", "state": "scored", "rank": 15, "score": 3.7, "score_model": 3.7, "override": null, "n": 7, "delta_30d": 0.2, "score_90d": 3.6, "n_90d": 19, "sources": { "g2": 2, "capterra": 0, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 1, "payroll_timeliness": 0, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 0, "offboarding_exit": 1, "compliance_confidence": 1, "pricing_transparency": 3, "platform_usability": 0, "account_management": 1 }, "source_urls": [], "sentence": "CXC scored 3.7 on The EOR Index in August 2026, up 0.2 from July 2026. Based on 7 reviews published across G2 and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in CXC reviews in August 2026 was pricing transparency, appearing in 43% of reviews (3 of 7). Payroll accuracy, offboarding and exit, compliance confidence and account management were joint second at 14% (1)." }, { "id": "safeguard-global", "name": "Safeguard Global", "url": "https://theeorindex.com/providers/safeguard-global", "state": "scored", "rank": 16, "score": 3.6, "score_model": 3.6, "override": null, "n": 14, "delta_30d": 0, "score_90d": 3.6, "n_90d": 40, "sources": { "g2": 4, "capterra": 3, "trustpilot": 7 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 2, "support_responsiveness": 1, "support_quality": 5, "onboarding_speed": 1, "offboarding_exit": 2, "compliance_confidence": 6, "pricing_transparency": 1, "platform_usability": 1, "account_management": 3 }, "source_urls": [], "sentence": "Safeguard Global scored 3.6 on The EOR Index in August 2026, unchanged from July 2026. Based on 14 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Safeguard Global reviews in August 2026 was compliance confidence, appearing in 43% of reviews (6 of 14). Support quality was second at 36% (5)." }, { "id": "omnipresent", "name": "Omnipresent", "url": "https://theeorindex.com/providers/omnipresent", "state": "scored", "rank": 17, "score": 3.6, "score_model": 3.6, "override": null, "n": 11, "delta_30d": -0.1, "score_90d": 3.7, "n_90d": 37, "sources": { "g2": 3, "capterra": 4, "trustpilot": 4 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 4, "payroll_timeliness": 0, "support_responsiveness": 1, "support_quality": 2, "onboarding_speed": 1, "offboarding_exit": 3, "compliance_confidence": 1, "pricing_transparency": 2, "platform_usability": 3, "account_management": 5 }, "source_urls": [], "sentence": "Omnipresent scored 3.6 on The EOR Index in August 2026, down 0.1 from July 2026. Based on 11 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Omnipresent reviews in August 2026 was account management, appearing in 45% of reviews (5 of 11). Payroll accuracy was second at 36% (4)." }, { "id": "native-teams", "name": "Native Teams", "url": "https://theeorindex.com/providers/native-teams", "state": "scored", "rank": 18, "score": 3.5, "score_model": 3.5, "override": null, "n": 7, "delta_30d": -0.4, "score_90d": 3.7, "n_90d": 25, "sources": { "g2": 0, "capterra": 2, "trustpilot": 5 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 2, "payroll_timeliness": 3, "support_responsiveness": 1, "support_quality": 3, "onboarding_speed": 0, "offboarding_exit": 1, "compliance_confidence": 0, "pricing_transparency": 3, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Native Teams scored 3.5 on The EOR Index in August 2026, down 0.4 from July 2026. Based on 7 reviews published across Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent themes in Native Teams reviews in August 2026 were payroll timeliness, support quality and pricing transparency, each appearing in 43% of reviews (3 of 7)." }, { "id": "horizons", "name": "Horizons", "url": "https://theeorindex.com/providers/horizons", "state": "scored", "rank": 19, "score": 3.5, "score_model": 3.5, "override": null, "n": 6, "delta_30d": -0.3, "score_90d": 3.7, "n_90d": 29, "sources": { "g2": 2, "capterra": 2, "trustpilot": 2 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 3, "payroll_timeliness": 1, "support_responsiveness": 2, "support_quality": 2, "onboarding_speed": 1, "offboarding_exit": 0, "compliance_confidence": 1, "pricing_transparency": 1, "platform_usability": 2, "account_management": 0 }, "source_urls": [], "sentence": "Horizons scored 3.5 on The EOR Index in August 2026, down 0.3 from July 2026. Based on 6 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Horizons reviews in August 2026 was payroll accuracy, appearing in 50% of reviews (3 of 6). Support responsiveness, support quality and platform usability were joint second at 33% (2)." }, { "id": "papaya-global", "name": "Papaya Global", "url": "https://theeorindex.com/providers/papaya-global", "state": "scored", "rank": 20, "score": 3.2, "score_model": 3.2, "override": null, "n": 28, "delta_30d": -0.3, "score_90d": 3.4, "n_90d": 73, "sources": { "g2": 9, "capterra": 11, "trustpilot": 8 }, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": false, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 6, "payroll_timeliness": 11, "support_responsiveness": 1, "support_quality": 5, "onboarding_speed": 4, "offboarding_exit": 5, "compliance_confidence": 2, "pricing_transparency": 7, "platform_usability": 5, "account_management": 3 }, "source_urls": [], "sentence": "Papaya Global scored 3.2 on The EOR Index in August 2026, down 0.3 from July 2026. Based on 28 reviews published across G2, Capterra and Trustpilot between 1 and 31 August 2026.", "theme_sentence": "The most frequent theme in Papaya Global reviews in August 2026 was payroll timeliness, appearing in 39% of reviews (11 of 28). Pricing transparency was second at 25% (7)." }, { "id": "skuad", "name": "Skuad", "url": "https://theeorindex.com/providers/skuad", "state": "not_tracked", "rank": null, "score": null, "score_model": null, "override": null, "n": 0, "delta_30d": null, "score_90d": null, "n_90d": 0, "sources": {}, "platform_total_reviews": {}, "fx_rate_public": null, "fx_markup_zero": null, "fx_markup_pct": null, "fx_markup_basis": null, "fx_rate_url": null, "themes": { "payroll_accuracy": 0, "payroll_timeliness": 0, "support_responsiveness": 0, "support_quality": 0, "onboarding_speed": 0, "offboarding_exit": 0, "compliance_confidence": 0, "pricing_transparency": 0, "platform_usability": 0, "account_management": 0 }, "source_urls": [], "sentence": "Skuad is not tracked by The EOR Index in August 2026. Status: acquired; tracked independently until 1 November 2025.", "theme_sentence": null } ] }, "field_sentiment": { "n": 872, "dominant": [ "trust" ], "mix": { "trust": 249, "expertise": 148, "frustration": 210, "anger": 100, "mid": 139 }, "sources": { "linkedin": 369, "slack": 293, "whatsapp": 210 }, "sentence": "The EOR Index Field Sentiment in August 2026 was led by trust (29% of 872 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.", "providers": [ { "id": "rippling", "name": "Rippling", "n": 72, "dominant": [ "trust" ], "mix": { "trust": 30, "expertise": 23, "frustration": 7, "anger": 5, "mid": 7 }, "sources": { "linkedin": 32, "slack": 24, "whatsapp": 16 }, "sentence": "The EOR Index Field Sentiment for Rippling in August 2026 was dominated by trust, appearing in 42% of 72 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 32% (23)." }, { "id": "boundless", "name": "Boundless", "n": 45, "dominant": [ "trust" ], "mix": { "trust": 18, "expertise": 14, "frustration": 6, "anger": 3, "mid": 4 }, "sources": { "linkedin": 17, "slack": 19, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for Boundless in August 2026 was dominated by trust, appearing in 40% of 45 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 31% (14)." }, { "id": "deel", "name": "Deel", "n": 86, "dominant": [ "frustration" ], "mix": { "trust": 14, "expertise": 2, "frustration": 47, "anger": 4, "mid": 19 }, "sources": { "linkedin": 35, "slack": 27, "whatsapp": 24 }, "sentence": "The EOR Index Field Sentiment for Deel in August 2026 was dominated by frustration, appearing in 55% of 86 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 22% (19). Frustration share is up 4 percentage points from July 2026." }, { "id": "rivermate", "name": "Rivermate", "n": 12, "dominant": [ "mid" ], "mix": { "trust": 3, "expertise": 2, "frustration": 1, "anger": 1, "mid": 5 }, "sources": { "linkedin": 4, "slack": 5, "whatsapp": 3 }, "sentence": "The EOR Index Field Sentiment for Rivermate in August 2026 was dominated by mid, appearing in 42% of 12 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 25% (3)." }, { "id": "multiplier", "name": "Multiplier", "n": 56, "dominant": [ "trust" ], "mix": { "trust": 22, "expertise": 10, "frustration": 6, "anger": 4, "mid": 14 }, "sources": { "linkedin": 25, "slack": 20, "whatsapp": 11 }, "sentence": "The EOR Index Field Sentiment for Multiplier in August 2026 was dominated by trust, appearing in 39% of 56 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 25% (14)." }, { "id": "workmotion", "name": "WorkMotion", "n": 40, "dominant": [ "trust" ], "mix": { "trust": 18, "expertise": 12, "frustration": 3, "anger": 1, "mid": 6 }, "sources": { "linkedin": 14, "slack": 15, "whatsapp": 11 }, "sentence": "The EOR Index Field Sentiment for WorkMotion in August 2026 was dominated by trust, appearing in 45% of 40 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 30% (12)." }, { "id": "pebl", "name": "Pebl", "n": 18, "dominant": [ "trust" ], "mix": { "trust": 9, "expertise": 4, "frustration": 4, "anger": 0, "mid": 1 }, "sources": { "linkedin": 8, "slack": 5, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Pebl in August 2026 was dominated by trust, appearing in 50% of 18 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise and frustration were joint second at 22% (4 each)." }, { "id": "remote", "name": "Remote", "n": 80, "dominant": [ "trust" ], "mix": { "trust": 37, "expertise": 17, "frustration": 14, "anger": 3, "mid": 9 }, "sources": { "linkedin": 42, "slack": 24, "whatsapp": 14 }, "sentence": "The EOR Index Field Sentiment for Remote in August 2026 was dominated by trust, appearing in 46% of 80 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 21% (17). Trust share is up 7 percentage points from July 2026." }, { "id": "teamed", "name": "Teamed", "n": 60, "dominant": [ "expertise" ], "mix": { "trust": 15, "expertise": 19, "frustration": 0, "anger": 0, "mid": 0 }, "sources": { "linkedin": 15, "slack": 28, "whatsapp": 17 }, "sentence": "The EOR Index Field Sentiment for Teamed in August 2026 was dominated by expertise, appearing in 32% of 60 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 25% (15). Expertise share is down 21 percentage points from July 2026." }, { "id": "oyster", "name": "Oyster", "n": 67, "dominant": [ "frustration" ], "mix": { "trust": 3, "expertise": 2, "frustration": 33, "anger": 24, "mid": 5 }, "sources": { "linkedin": 27, "slack": 19, "whatsapp": 21 }, "sentence": "The EOR Index Field Sentiment for Oyster in August 2026 was dominated by frustration, appearing in 49% of 67 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 36% (24)." }, { "id": "lano", "name": "Lano", "n": 24, "dominant": [ "mid" ], "mix": { "trust": 4, "expertise": 2, "frustration": 7, "anger": 0, "mid": 11 }, "sources": { "linkedin": 9, "slack": 9, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for Lano in August 2026 was dominated by mid, appearing in 46% of 24 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 29% (7). Mid share is up 4 percentage points from July 2026." }, { "id": "playroll", "name": "Playroll", "n": 23, "dominant": [ "expertise" ], "mix": { "trust": 7, "expertise": 9, "frustration": 4, "anger": 2, "mid": 1 }, "sources": { "linkedin": 9, "slack": 9, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Playroll in August 2026 was dominated by expertise, appearing in 39% of 23 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 30% (7). Expertise share is up 6 percentage points from July 2026." }, { "id": "gp", "name": "G-P", "n": 68, "dominant": [ "trust" ], "mix": { "trust": 29, "expertise": 4, "frustration": 14, "anger": 8, "mid": 13 }, "sources": { "linkedin": 35, "slack": 22, "whatsapp": 11 }, "sentence": "The EOR Index Field Sentiment for G-P in August 2026 was dominated by trust, appearing in 43% of 68 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 21% (14)." }, { "id": "velocity-global", "name": "Pebl (formerly Velocity Global)", "n": 33, "dominant": [ "frustration" ], "mix": { "trust": 3, "expertise": 4, "frustration": 13, "anger": 6, "mid": 7 }, "sources": { "linkedin": 14, "slack": 11, "whatsapp": 8 }, "sentence": "The EOR Index Field Sentiment for Pebl (formerly Velocity Global) in August 2026 was dominated by frustration, appearing in 39% of 33 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 21% (7)." }, { "id": "cxc", "name": "CXC", "n": 17, "dominant": [ "frustration", "mid" ], "mix": { "trust": 2, "expertise": 1, "frustration": 5, "anger": 4, "mid": 5 }, "sources": { "linkedin": 6, "slack": 5, "whatsapp": 6 }, "sentence": "The EOR Index Field Sentiment for CXC in August 2026 was led jointly by frustration and mid, each appearing in 29% of 17 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups." }, { "id": "safeguard-global", "name": "Safeguard Global", "n": 33, "dominant": [ "trust" ], "mix": { "trust": 13, "expertise": 0, "frustration": 5, "anger": 7, "mid": 8 }, "sources": { "linkedin": 17, "slack": 8, "whatsapp": 8 }, "sentence": "The EOR Index Field Sentiment for Safeguard Global in August 2026 was dominated by trust, appearing in 39% of 33 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 24% (8). Trust share is up 3 percentage points from July 2026." }, { "id": "omnipresent", "name": "Omnipresent", "n": 28, "dominant": [ "frustration" ], "mix": { "trust": 6, "expertise": 3, "frustration": 10, "anger": 7, "mid": 2 }, "sources": { "linkedin": 12, "slack": 7, "whatsapp": 9 }, "sentence": "The EOR Index Field Sentiment for Omnipresent in August 2026 was dominated by frustration, appearing in 36% of 28 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 25% (7). Frustration share is down 7 percentage points from July 2026." }, { "id": "native-teams", "name": "Native Teams", "n": 26, "dominant": [ "expertise" ], "mix": { "trust": 6, "expertise": 11, "frustration": 4, "anger": 1, "mid": 4 }, "sources": { "linkedin": 10, "slack": 11, "whatsapp": 5 }, "sentence": "The EOR Index Field Sentiment for Native Teams in August 2026 was dominated by expertise, appearing in 42% of 26 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 23% (6). Expertise share is up 7 percentage points from July 2026." }, { "id": "horizons", "name": "Horizons", "n": 34, "dominant": [ "frustration", "mid" ], "mix": { "trust": 7, "expertise": 7, "frustration": 9, "anger": 2, "mid": 9 }, "sources": { "linkedin": 17, "slack": 10, "whatsapp": 7 }, "sentence": "The EOR Index Field Sentiment for Horizons in August 2026 was led jointly by frustration and mid, each appearing in 26% of 34 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups." }, { "id": "papaya-global", "name": "Papaya Global", "n": 50, "dominant": [ "anger", "frustration" ], "mix": { "trust": 3, "expertise": 2, "frustration": 18, "anger": 18, "mid": 9 }, "sources": { "linkedin": 21, "slack": 15, "whatsapp": 14 }, "sentence": "The EOR Index Field Sentiment for Papaya Global in August 2026 was led jointly by anger and frustration, each appearing in 36% of 50 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups." } ], "shifts": [ { "provider": "Teamed", "affect": "trust", "from_pct": 48, "to_pct": 25, "delta_pp": -23 }, { "provider": "Horizons", "affect": "expertise", "from_pct": 4, "to_pct": 21, "delta_pp": 17 }, { "provider": "Rivermate", "affect": "expertise", "from_pct": 33, "to_pct": 17, "delta_pp": -16 }, { "provider": "Remote", "affect": "frustration", "from_pct": 32, "to_pct": 18, "delta_pp": -14 }, { "provider": "CXC", "affect": "anger", "from_pct": 35, "to_pct": 24, "delta_pp": -11 }, { "provider": "Native Teams", "affect": "mid", "from_pct": 25, "to_pct": 15, "delta_pp": -10 }, { "provider": "WorkMotion", "affect": "expertise", "from_pct": 20, "to_pct": 30, "delta_pp": 10 }, { "provider": "Lano", "affect": "anger", "from_pct": 8, "to_pct": 0, "delta_pp": -8 }, { "provider": "Omnipresent", "affect": "frustration", "from_pct": 43, "to_pct": 36, "delta_pp": -7 }, { "provider": "Papaya Global", "affect": "expertise", "from_pct": 10, "to_pct": 4, "delta_pp": -6 }, { "provider": "Pebl", "affect": "expertise", "from_pct": 16, "to_pct": 22, "delta_pp": 6 }, { "provider": "Playroll", "affect": "expertise", "from_pct": 33, "to_pct": 39, "delta_pp": 6 }, { "provider": "Deel", "affect": "expertise", "from_pct": 7, "to_pct": 2, "delta_pp": -5 }, { "provider": "Pebl (formerly Velocity Global)", "affect": "trust", "from_pct": 14, "to_pct": 9, "delta_pp": -5 }, { "provider": "Oyster", "affect": "expertise", "from_pct": 7, "to_pct": 3, "delta_pp": -4 } ], "dominant_flips": [ { "provider": "Papaya Global", "from": [ "anger" ], "to": [ "anger", "frustration" ], "n": 50 }, { "provider": "Horizons", "from": [ "mid" ], "to": [ "frustration", "mid" ], "n": 34 }, { "provider": "Playroll", "from": [ "expertise", "trust" ], "to": [ "expertise" ], "n": 23 }, { "provider": "CXC", "from": [ "anger" ], "to": [ "frustration", "mid" ], "n": 17 } ] }, "corrections": [] } ] }