FX rates on cross-currency payments
How is the rate set, what margin is applied and where can hidden costs enter total employment cost?
Buyer trendsPast 30 days · 23 August–22 September 2026
What EOR buyers care about now
The buying conversation is moving beyond geographic coverage. Cost visibility, credible product claims and experienced HR support are becoming the sharper tests of an EOR provider.
75
FX and cross-currency mentions
3×
More FX mentions than owned-entity mentions
3
Distinct buyers rejecting vague AI claims
7
Termination or exit-related mentions
Top three concerns
The questions moving up buyer shortlists
AI mumbo jumbo
Which claims produce a measurable operational benefit, and which are simply sales language?
Termination support
Who owns the process, what local guidance is included, how long will it take and what will an exit cost?
75 mentions versus 25
FX has become the market’s number-one concern
In the past 30 days, The EOR Index recorded 75 mentions of FX rates or cross-currency costs, compared with 25 mentions of owned-entity coverage—a three-to-one difference.
Country coverage still matters, but it is becoming less useful as a first-line differentiator. Buyers are now asking what happens after coverage is confirmed: which rate is used, what margin is added and where the final employment cost can move.
For a UK hire, the Best EOR UK cost guide shows a worked example and the FX questions to put in a written quote.
Concern two
AI claims are meeting buyer resistance
In one closed-group discussion following an EOR buyer demo, three distinct participants independently objected to vague AI positioning. Their comments are paraphrased and reported in aggregate to protect privacy.
The signal is narrow but clear: buyers want AI claims tied to faster workflows, better decisions or lower risk—not another layer of product jargon.
Concern three
Termination support is now a buying test
Seven termination or exit-related mentions were coded in the same past-month window. Genuine HR support remains as critical as ever.
Platforms handle routine workflows well, but sensitive exits require experienced people who can explain local rules, manage employee communication and take responsibility for the process. Buyers want to know who will lead, what guidance is included, how long it will take and what the exit will cost.
Evidence note
The mention counts cover The EOR Index field research from 23 August to 22 September 2026. Closed-group observations are de-identified and reported only in aggregate. The coverage assessment reflects provider materials reviewed on 22 September 2026.