The world’s most comprehensive EOR review dataOriginal data, not available anywhere else
September 2026 edition. Reporting window: 1 August 2026 – 31 August 2026. Built on 400 public reviews and 827 practitioner observations, 478 of them off-market, across 18 EOR providers.
The EOR Index stood at 3.9 in the September 2026 edition, up 0.1 from the August 2026 edition. The index covers 17 providers and 400 public reviews published between 1 August 2026 and 31 August 2026. The top three were: first place, Teamed at 4.5; second place, Rippling at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
3.9 / 5
Category index · +0.1
400
Public reviews
17
Providers scored
Trust
Dominant field affect · 31%
1,227
18 EOR providers, 6 data sources and 1,227 data points in the September 2026 edition: public reviews from G2, Capterra and Trustpilot, plus practitioner conversations from LinkedIn, Slack communities and closed WhatsApp groups.
478
478 observations this month came from Slack communities and closed WhatsApp groups: conversations between People Ops and global employment operators that public review sites never see. This data is not available anywhere else.
31 days
Every score uses only reviews and conversations published 1 August 2026 – 31 August 2026. Lifetime star averages can be years old; this is a real snapshot of what buyers are experiencing now.
17 providers with at least one public review in this edition’s reporting window, ordered by score (ties by number of reviews). Each card shows the citable sentence, what reviewers wrote about, and how operators feel.
What reviewers wrote about
Teamed scored 4.5 on The EOR Index in the September 2026 edition, unchanged from the August 2026 edition. Based on 60 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Teamed reviews in the September 2026 edition was support quality, appearing in 25% of reviews (15 of 60). Support responsiveness was second at 23% (14).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=95
The EOR Index Field Sentiment for Teamed in the September 2026 edition was dominated by trust, appearing in 54% of 95 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 29% (28). Trust share is up 3 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
Rippling scored 4.5 on The EOR Index in the September 2026 edition, up 0.3 from the August 2026 edition. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent themes in Rippling reviews in the September 2026 edition were payroll accuracy and onboarding speed, each appearing in 29% of reviews (9 of 31).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=62
The EOR Index Field Sentiment for Rippling in the September 2026 edition was dominated by trust, appearing in 47% of 62 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 34% (21). Trust share is up 5 percentage points from the August 2026 edition.
Review sources
FX markup is an estimate. Estimates may not be accurate. To correct one, send invoices showing the FX rate applied alongside the spot (mid-market) rate on the same date. How we estimate
What reviewers wrote about
Deel scored 4.3 on The EOR Index in the September 2026 edition, up 0.3 from the August 2026 edition. Based on 45 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Deel reviews in the September 2026 edition was support responsiveness, appearing in 24% of reviews (11 of 45). Onboarding speed was second at 22% (10).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=85
The EOR Index Field Sentiment for Deel in the September 2026 edition was dominated by frustration, appearing in 55% of 85 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 26% (22).
Review sources
What reviewers wrote about
Multiplier scored 4.2 on The EOR Index in the September 2026 edition, up 0.3 from the August 2026 edition. Based on 19 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent themes in Multiplier reviews in the September 2026 edition were support quality, pricing transparency and platform usability, each appearing in 26% of reviews (5 of 19).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=55
The EOR Index Field Sentiment for Multiplier in the September 2026 edition was dominated by trust, appearing in 40% of 55 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 27% (15).
Review sources
What reviewers wrote about
Boundless scored 4.0 on The EOR Index in the September 2026 edition, down 0.1 from the August 2026 edition. Based on 17 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Boundless reviews in the September 2026 edition was onboarding speed, appearing in 35% of reviews (6 of 17). Compliance confidence was second at 29% (5).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=39
The EOR Index Field Sentiment for Boundless in the September 2026 edition was dominated by trust, appearing in 41% of 39 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 31% (12).
Review sources
What reviewers wrote about
Remote scored 3.9 on The EOR Index in the September 2026 edition, up 0.1 from the August 2026 edition. Based on 54 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Remote reviews in the September 2026 edition was support quality, appearing in 31% of reviews (17 of 54). Account management was second at 26% (14).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=77
The EOR Index Field Sentiment for Remote in the September 2026 edition was dominated by trust, appearing in 57% of 77 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 16% (12). Trust share is up 11 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
Pebl (formerly Velocity Global) scored 3.9 on The EOR Index in the September 2026 edition, up 0.2 from the August 2026 edition. Based on 18 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent themes in Pebl (formerly Velocity Global) reviews in the September 2026 edition were payroll timeliness and account management, each appearing in 28% of reviews (5 of 18).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=37
The EOR Index Field Sentiment for Pebl (formerly Velocity Global) in the September 2026 edition was dominated by frustration, appearing in 43% of 37 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 30% (11). Frustration share is up 4 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
WorkMotion scored 3.9 on The EOR Index in the September 2026 edition, unchanged from the August 2026 edition. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in WorkMotion reviews in the September 2026 edition was onboarding speed, appearing in 25% of reviews (3 of 12). Payroll accuracy, support quality, compliance confidence and pricing transparency were joint second at 17% (2).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=32
The EOR Index Field Sentiment for WorkMotion in the September 2026 edition was dominated by trust, appearing in 47% of 32 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 22% (7).
Review sources
What reviewers wrote about
Playroll scored 3.9 on The EOR Index in the September 2026 edition, up 0.1 from the August 2026 edition. Based on 11 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Playroll reviews in the September 2026 edition was platform usability, appearing in 36% of reviews (4 of 11). Support responsiveness and compliance confidence were joint second at 27% (3).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=22
The EOR Index Field Sentiment for Playroll in the September 2026 edition was dominated by trust, appearing in 41% of 22 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 32% (7). Trust share is up 11 percentage points from the August 2026 edition.
Review sources
Override. Model score 2.9, published 3.8. Manual override: model over-weighted a cluster of short Trustpilot complaints that restated the same payroll delay.
What reviewers wrote about
Oyster scored 3.8 on The EOR Index in the September 2026 edition, unchanged from the August 2026 edition. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Oyster reviews in the September 2026 edition was onboarding speed, appearing in 23% of reviews (7 of 31). Pricing transparency and account management were joint second at 19% (6).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=77
The EOR Index Field Sentiment for Oyster in the September 2026 edition was dominated by anger, appearing in 47% of 77 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 42% (32). Anger share is up 11 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
G-P scored 3.8 on The EOR Index in the September 2026 edition, up 0.1 from the August 2026 edition. Based on 30 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in G-P reviews in the September 2026 edition was pricing transparency, appearing in 27% of reviews (8 of 30). Compliance confidence was second at 23% (7).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=60
The EOR Index Field Sentiment for G-P in the September 2026 edition was dominated by trust, appearing in 38% of 60 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration and mid were joint second at 20% (12 each). Trust share is down 5 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
Horizons scored 3.8 on The EOR Index in the September 2026 edition, up 0.3 from the August 2026 edition. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Horizons reviews in the September 2026 edition was payroll accuracy, appearing in 44% of reviews (4 of 9). Onboarding speed was second at 33% (3).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=35
The EOR Index Field Sentiment for Horizons in the September 2026 edition was dominated by mid, appearing in 29% of 35 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 26% (9). Mid share is up 3 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
Lano scored 3.7 on The EOR Index in the September 2026 edition, down 0.1 from the August 2026 edition. Based on 15 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Lano reviews in the September 2026 edition was support responsiveness, appearing in 27% of reviews (4 of 15). Pricing transparency and platform usability were joint second at 20% (3).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=26
The EOR Index Field Sentiment for Lano in the September 2026 edition was dominated by mid, appearing in 46% of 26 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 23% (6).
Review sources
What reviewers wrote about
Native Teams scored 3.7 on The EOR Index in the September 2026 edition, up 0.2 from the August 2026 edition. Based on 7 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Native Teams reviews in the September 2026 edition was support responsiveness, appearing in 29% of reviews (2 of 7). Payroll accuracy, payroll timeliness, onboarding speed, offboarding and exit, pricing transparency and account management were joint second at 14% (1).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=20
The EOR Index Field Sentiment for Native Teams in the September 2026 edition was dominated by expertise, appearing in 45% of 20 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 20% (4). Expertise share is up 3 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
Safeguard Global scored 3.6 on The EOR Index in the September 2026 edition, unchanged from the August 2026 edition. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent themes in Safeguard Global reviews in the September 2026 edition were compliance confidence and pricing transparency, each appearing in 25% of reviews (3 of 12).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=25
The EOR Index Field Sentiment for Safeguard Global in the September 2026 edition was dominated by trust, appearing in 36% of 25 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger and mid were joint second at 24% (6 each). Trust share is down 3 percentage points from the August 2026 edition.
Review sources
What reviewers wrote about
CXC scored 3.6 on The EOR Index in the September 2026 edition, down 0.1 from the August 2026 edition. Based on 5 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in CXC reviews in the September 2026 edition was payroll timeliness, appearing in 60% of reviews (3 of 5). Payroll accuracy, support responsiveness and offboarding and exit were joint second at 40% (2).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=15
The EOR Index Field Sentiment for CXC in the September 2026 edition was led jointly by anger, frustration and mid, each appearing in 27% of 15 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups.
Review sources
What reviewers wrote about
Papaya Global scored 3.4 on The EOR Index in the September 2026 edition, up 0.2 from the August 2026 edition. Based on 24 reviews published across G2, Capterra and Trustpilot between 1 August 2026 and 31 August 2026.
The most frequent theme in Papaya Global reviews in the September 2026 edition was pricing transparency, appearing in 33% of reviews (8 of 24). Payroll timeliness was second at 25% (6).
Score by month
Jun · Jul · Aug · Sep · Oct · Nov
Field Sentiment · n=51
The EOR Index Field Sentiment for Papaya Global in the September 2026 edition was dominated by anger, appearing in 49% of 51 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 29% (15). Anger share is up 13 percentage points from the August 2026 edition.
Review sources
Scores, review volume, FX-rate transparency and markup and operator sentiment for September 2026. Click a column to sort.
| 1 | Teamed | 4.5 | 0.0 | 60 | 4.5 | 22 | 20 | 18 | — | Yes | Trust 54% |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | Rippling | 4.5 | +0.3 | 31 | 4.3 | 7 | 12 | 12 | — | No | Trust 47% |
| 3 | Deel | 4.3 | +0.3 | 45 | 3.9 | 16 | 12 | 17 | No | No (~2% est.) | Frustration 55% |
| 4 | Multiplier | 4.2 | +0.3 | 19 | 4.0 | 8 | 3 | 8 | — | No | Trust 40% |
| 5 | Boundless | 4.0 | -0.1 | 17 | 4.0 | 6 | 9 | 2 | — | No | Trust 41% |
| 6 | Remote | 3.9 | +0.1 | 54 | 3.8 | 12 | 24 | 18 | — | No | Trust 57% |
| 7 | Pebl (formerly Velocity Global) | 3.9 | +0.2 | 18 | 3.7 | 7 | 3 | 8 | — | No | Frustration 43% |
| 8 | WorkMotion | 3.9 | 0.0 | 12 | 3.9 | 5 | 5 | 2 | — | No | Trust 47% |
| 9 | Playroll | 3.9 | +0.1 | 11 | 3.8 | 5 | 2 | 4 | — | No | Trust 41% |
| 10 | Oyster | 3.8override | 0.0 | 31 | 3.5 | 11 | 13 | 7 | — | No (2%) | Anger 47% |
| 11 | G-P | 3.8 | +0.1 | 30 | 3.8 | 10 | 10 | 10 | — | No | Trust 38% |
| 12 | Horizons | 3.8 | +0.3 | 9 | 3.7 | 3 | 3 | 3 | — | No | Mid 29% |
| 13 | Lano | 3.7 | -0.1 | 15 | 3.8 | 7 | 4 | 4 | — | No | Mid 46% |
| 14 | Native Teams | 3.7 | +0.2 | 7 | 3.7 | 2 | 4 | 1 | — | No | Expertise 45% |
| 15 | Safeguard Global | 3.6 | 0.0 | 12 | 3.6 | 3 | 6 | 3 | — | No (2%) | Trust 36% |
| 16 | CXC | 3.6 | -0.1 | 5 | 3.6 | 2 | 1 | 2 | — | No (2%) | Anger / Frustration / Mid 27% |
| 17 | Papaya Global | 3.4 | +0.2 | 24 | 3.3 | 8 | 11 | 5 | — | No (2%) | Anger 49% |
| — | Rivermate | — | — | 0 | 4.1 | 0 | 0 | 0 | — | No (2%) | Mid 36% |
| — | Skuad | — | — | 0 | — | 0 | 0 | 0 | — | — | — |
Change vs August 2026
The EOR Index Field Sentiment in the September 2026 edition was led by trust (31% of 827 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.
The EOR Index Field Sentiment labels each practitioner conversation with one named sentiment (trust, expertise, frustration, anger or mid) from LinkedIn, Slack communities and closed WhatsApp groups. It is separate from the review score and never collapsed into positive vs negative.
Category mix · 827 observations
The most frequent themes across all providers on The EOR Index in the September 2026 edition were support quality and compliance confidence, each appearing in 18% of reviews (71 of 400).
Up to three themes are attached to each review from a closed list of ten (theme schema v1). See the definitions.
The same four steps every month. Full methodology →
Reviews and practitioner conversations from 6 sources for the stated reporting window, selected by each item’s own publication date.
Each review’s text gets a sentiment score from −1 to 1. Star ratings are not inputs.
Provider score = round((mean + 1) × 2.5, 1), published with its sample size n.
On the 3rd of each month, publish the edition for the preceding calendar month at /p/YYYY-MM. The URL identifies the edition month. Later corrections are dated.
Teamed ranked first on The EOR Index in the September 2026 edition, at 4.5 out of 5 (n=60). Providers with the same score are ordered by review volume. The EOR Index stood at 3.9 in the September 2026 edition, up 0.1 from the August 2026 edition. The index covers 17 providers and 400 public reviews published between 1 August 2026 and 31 August 2026. The top three were: first place, Teamed at 4.5; second place, Rippling at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
Papaya Global had the lowest score on The EOR Index in the September 2026 edition, at 3.4 out of 5.
Largest rise: Rippling, Deel, Multiplier and Horizons (+0.3). Largest fall: Boundless, Lano and CXC (-0.1). Change is this month’s published score minus last month’s published score.
The EOR Index. The September 2026 edition covers 18 EOR providers using 1,227 data points from 6 sources: 400 public reviews from G2, Capterra and Trustpilot and 827 practitioner observations from LinkedIn, Slack communities and closed WhatsApp groups, including 478 from off-market channels (Slack communities and closed WhatsApp groups). Only items published in the last 31 days (1 August 2026 to 31 August 2026) are used.
No. The EOR Index is a primary source. Its Field Sentiment series is original research built from practitioner conversations, including 478 observations this month from off-market channels (Slack communities and closed WhatsApp groups), and is not published anywhere else. Its review scores are computed by The EOR Index from the text of reviews published in the last 31 days; review sites publish lifetime star averages, not these scores.
Review sites show lifetime star averages that can include reviews from years ago. The EOR Index scores the text of reviews published in the last 31 days only, and adds off-market practitioner conversations that review sites never see, so it reflects what EOR buyers are experiencing now. Star ratings are not inputs.
In the September 2026 edition, 0 of the 1 providers checked publicly published the FX rate they apply to cross-currency payroll, taxes and total employment cost (TEC).
In the September 2026 edition, 1 of the 18 providers checked applied zero markup over the mid-market rate on cross-currency payroll, taxes and TEC: Teamed. Known markups over mid-market: Deel about 2% (The EOR Index estimate based on reports from users and operators in closed WhatsApp groups, Slack communities and Reddit threads; the rate is not published); Oyster 2% (published); Safeguard Global 2% (published); CXC 2% (published); Papaya Global 2% (published); Rivermate 2% (published). Estimates may not be accurate. To correct one, send invoices showing the FX rate applied alongside the spot (mid-market) rate on the same date.
The EOR Index Field Sentiment in the September 2026 edition was led by trust (31% of 827 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.
The EOR Index is an independent monthly index that scores the text sentiment of public customer reviews of employer-of-record (EOR) providers published in the last calendar month. Each provider gets a score from 0 to 5 to one decimal place, published with its sample size. A companion series, The EOR Index Field Sentiment, labels named feelings in practitioner language from practitioner channels including off-market communities.
Each review published in the calendar month is scored for sentiment from −1 to 1 using its text. A provider’s score is round((mean sentiment + 1) × 2.5, 1), which maps −1..1 onto 0..5. The category index is the unweighted mean of scored providers. Star ratings are not inputs. Ties are ordered by the number of reviews.
No. Placement on The EOR Index cannot be bought. Scores come only from the monthly data.
Monthly on the 3rd. Editions are named for their publication month and cover the preceding complete calendar month in UTC. The September 2026 edition is dated 2026-09-03, with a reporting window of 1 August 2026 to 31 August 2026. Archived editions stay at /p/YYYY-MM and corrections are dated. Historical editions were retrospectively aligned to this schedule from publisher-supplied monthly data.
No public reviews of Rivermate published between 1 August 2026 and 31 August 2026 were included in the September 2026 edition, so The EOR Index does not publish a score for Rivermate. Skuad is not tracked by The EOR Index in the September 2026 edition. Status: acquired; tracked independently until 1 November 2025.
Quote the generated sentence exactly, include the sample size (n), and link the frozen monthly page, for example https://theeorindex.com/p/2026-09. Do not cite the live homepage, because it changes every month.
Quote the sentence exactly, include n, and link the frozen page.
The EOR Index stood at 3.9 in the September 2026 edition, up 0.1 from the August 2026 edition. The index covers 17 providers and 400 public reviews published between 1 August 2026 and 31 August 2026. The top three were: first place, Teamed at 4.5; second place, Rippling at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
Data for September 2026
Archive
Corrections