The world’s most comprehensive EOR review dataOriginal data, not available anywhere else
Frozen record of September 2026. Built on 381 public reviews and 838 practitioner observations, 480 of them off-market, across 20 EOR providers.
The EOR Index stood at 3.9 in September 2026, up 0.1 from August 2026. The index covers 19 providers and 381 public reviews published between 1 and 30 September 2026. The top three were: first place, Rippling at 4.5; second place, Teamed at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
3.9 / 5
Category index · +0.1
381
Public reviews
19
Providers scored
Trust
Dominant field affect · 29%
1,219
20 EOR providers, 6 data sources and 1,219 data points in September 2026: public reviews from G2, Capterra and Trustpilot, plus practitioner conversations from LinkedIn, Slack communities and closed WhatsApp groups.
480
480 observations this month came from Slack communities and closed WhatsApp groups: conversations between People Ops and global employment operators that public review sites never see. This data is not available anywhere else.
30 days
Every score uses only reviews and conversations published 1 September 2026 – 30 September 2026. Lifetime star averages can be years old; this is a real snapshot of what buyers are experiencing now.
19 providers with at least one public review in September 2026, ordered by score (ties by number of reviews). Each card shows the citable sentence, what reviewers wrote about, and how operators feel.
What reviewers wrote about
Rippling scored 4.5 on The EOR Index in September 2026, up 0.3 from August 2026. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Rippling reviews in September 2026 were payroll accuracy and onboarding speed, each appearing in 29% of reviews (9 of 31).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=62
The EOR Index Field Sentiment for Rippling in September 2026 was dominated by trust, appearing in 47% of 62 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 34% (21). Trust share is up 5 percentage points from August 2026.
Review sources
What reviewers wrote about
Teamed scored 4.5 on The EOR Index in September 2026, up 0.7 from August 2026. Based on 20 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Teamed reviews in September 2026 were support responsiveness, support quality, onboarding speed, compliance confidence and platform usability, each appearing in 20% of reviews (4 of 20).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=43
The EOR Index Field Sentiment for Teamed in September 2026 was dominated by expertise, appearing in 51% of 43 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 49% (21). Expertise share is up 19 percentage points from August 2026.
Review sources
FX markup is an estimate. Estimates may not be accurate. To correct one, send invoices showing the FX rate applied alongside the spot (mid-market) rate on the same date. How we estimate
What reviewers wrote about
Deel scored 4.3 on The EOR Index in September 2026, up 0.3 from August 2026. Based on 45 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Deel reviews in September 2026 was support responsiveness, appearing in 24% of reviews (11 of 45). Onboarding speed was second at 22% (10).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=85
The EOR Index Field Sentiment for Deel in September 2026 was dominated by frustration, appearing in 55% of 85 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 26% (22).
Review sources
What reviewers wrote about
Multiplier scored 4.2 on The EOR Index in September 2026, up 0.3 from August 2026. Based on 19 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Multiplier reviews in September 2026 were support quality, pricing transparency and platform usability, each appearing in 26% of reviews (5 of 19).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=55
The EOR Index Field Sentiment for Multiplier in September 2026 was dominated by trust, appearing in 40% of 55 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 27% (15).
Review sources
What reviewers wrote about
Boundless scored 4.0 on The EOR Index in September 2026, down 0.1 from August 2026. Based on 17 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Boundless reviews in September 2026 was onboarding speed, appearing in 35% of reviews (6 of 17). Compliance confidence was second at 29% (5).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=39
The EOR Index Field Sentiment for Boundless in September 2026 was dominated by trust, appearing in 41% of 39 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 31% (12).
Review sources
What reviewers wrote about
Remote scored 3.9 on The EOR Index in September 2026, up 0.1 from August 2026. Based on 54 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Remote reviews in September 2026 was support quality, appearing in 31% of reviews (17 of 54). Account management was second at 26% (14).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=77
The EOR Index Field Sentiment for Remote in September 2026 was dominated by trust, appearing in 57% of 77 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 16% (12). Trust share is up 11 percentage points from August 2026.
Review sources
What reviewers wrote about
Pebl (formerly Velocity Global) scored 3.9 on The EOR Index in September 2026, up 0.2 from August 2026. Based on 18 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Pebl (formerly Velocity Global) reviews in September 2026 were payroll timeliness and account management, each appearing in 28% of reviews (5 of 18).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=37
The EOR Index Field Sentiment for Pebl (formerly Velocity Global) in September 2026 was dominated by frustration, appearing in 43% of 37 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Mid was second at 30% (11). Frustration share is up 4 percentage points from August 2026.
Review sources
What reviewers wrote about
WorkMotion scored 3.9 on The EOR Index in September 2026, unchanged from August 2026. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in WorkMotion reviews in September 2026 was onboarding speed, appearing in 25% of reviews (3 of 12). Payroll accuracy, support quality, compliance confidence and pricing transparency were joint second at 17% (2).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=32
The EOR Index Field Sentiment for WorkMotion in September 2026 was dominated by trust, appearing in 47% of 32 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 22% (7).
Review sources
What reviewers wrote about
Playroll scored 3.9 on The EOR Index in September 2026, up 0.1 from August 2026. Based on 11 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Playroll reviews in September 2026 was platform usability, appearing in 36% of reviews (4 of 11). Support responsiveness and compliance confidence were joint second at 27% (3).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=22
The EOR Index Field Sentiment for Playroll in September 2026 was dominated by trust, appearing in 41% of 22 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 32% (7). Trust share is up 11 percentage points from August 2026.
Review sources
Override. Model score 2.9, published 3.8. Manual override: model over-weighted a cluster of short Trustpilot complaints that restated the same payroll delay.
What reviewers wrote about
Oyster scored 3.8 on The EOR Index in September 2026, unchanged from August 2026. Based on 31 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Oyster reviews in September 2026 was onboarding speed, appearing in 23% of reviews (7 of 31). Pricing transparency and account management were joint second at 19% (6).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=77
The EOR Index Field Sentiment for Oyster in September 2026 was dominated by anger, appearing in 47% of 77 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 42% (32). Anger share is up 11 percentage points from August 2026.
Review sources
What reviewers wrote about
G-P scored 3.8 on The EOR Index in September 2026, up 0.1 from August 2026. Based on 30 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in G-P reviews in September 2026 was pricing transparency, appearing in 27% of reviews (8 of 30). Compliance confidence was second at 23% (7).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=60
The EOR Index Field Sentiment for G-P in September 2026 was dominated by trust, appearing in 38% of 60 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration and mid were joint second at 20% (12 each). Trust share is down 5 percentage points from August 2026.
Review sources
What reviewers wrote about
Horizons scored 3.8 on The EOR Index in September 2026, up 0.3 from August 2026. Based on 9 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Horizons reviews in September 2026 was payroll accuracy, appearing in 44% of reviews (4 of 9). Onboarding speed was second at 33% (3).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=35
The EOR Index Field Sentiment for Horizons in September 2026 was dominated by mid, appearing in 29% of 35 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Expertise was second at 26% (9). Mid share is up 3 percentage points from August 2026.
Review sources
What reviewers wrote about
Lano scored 3.7 on The EOR Index in September 2026, down 0.1 from August 2026. Based on 15 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Lano reviews in September 2026 was support responsiveness, appearing in 27% of reviews (4 of 15). Pricing transparency and platform usability were joint second at 20% (3).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=26
The EOR Index Field Sentiment for Lano in September 2026 was dominated by mid, appearing in 46% of 26 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 23% (6).
Review sources
What reviewers wrote about
Native Teams scored 3.7 on The EOR Index in September 2026, up 0.2 from August 2026. Based on 7 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Native Teams reviews in September 2026 was support responsiveness, appearing in 29% of reviews (2 of 7). Payroll accuracy, payroll timeliness, onboarding speed, offboarding and exit, pricing transparency and account management were joint second at 14% (1).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=20
The EOR Index Field Sentiment for Native Teams in September 2026 was dominated by expertise, appearing in 45% of 20 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Trust was second at 20% (4). Expertise share is up 3 percentage points from August 2026.
Review sources
What reviewers wrote about
Pebl scored 3.7 on The EOR Index in September 2026, down 0.2 from August 2026. Based on 6 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Pebl reviews in September 2026 were pricing transparency and account management, each appearing in 33% of reviews (2 of 6).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=24
The EOR Index Field Sentiment for Pebl in September 2026 was dominated by trust, appearing in 50% of 24 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 21% (5).
Review sources
What reviewers wrote about
Omnipresent scored 3.6 on The EOR Index in September 2026, unchanged from August 2026. Based on 15 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Omnipresent reviews in September 2026 were support responsiveness, support quality, offboarding and exit, compliance confidence and account management, each appearing in 20% of reviews (3 of 15).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=39
The EOR Index Field Sentiment for Omnipresent in September 2026 was dominated by frustration, appearing in 41% of 39 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger was second at 23% (9). Frustration share is up 5 percentage points from August 2026.
Review sources
What reviewers wrote about
Safeguard Global scored 3.6 on The EOR Index in September 2026, unchanged from August 2026. Based on 12 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent themes in Safeguard Global reviews in September 2026 were compliance confidence and pricing transparency, each appearing in 25% of reviews (3 of 12).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=25
The EOR Index Field Sentiment for Safeguard Global in September 2026 was dominated by trust, appearing in 36% of 25 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Anger and mid were joint second at 24% (6 each). Trust share is down 3 percentage points from August 2026.
Review sources
What reviewers wrote about
CXC scored 3.6 on The EOR Index in September 2026, down 0.1 from August 2026. Based on 5 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in CXC reviews in September 2026 was payroll timeliness, appearing in 60% of reviews (3 of 5). Payroll accuracy, support responsiveness and offboarding and exit were joint second at 40% (2).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=15
The EOR Index Field Sentiment for CXC in September 2026 was led jointly by anger, frustration and mid, each appearing in 27% of 15 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups.
Review sources
What reviewers wrote about
Papaya Global scored 3.4 on The EOR Index in September 2026, up 0.2 from August 2026. Based on 24 reviews published across G2, Capterra and Trustpilot between 1 and 30 September 2026.
The most frequent theme in Papaya Global reviews in September 2026 was pricing transparency, appearing in 33% of reviews (8 of 24). Payroll timeliness was second at 25% (6).
Score by month
Jun · Jul · Aug · Sep
Field Sentiment · n=51
The EOR Index Field Sentiment for Papaya Global in September 2026 was dominated by anger, appearing in 49% of 51 field observations drawn from LinkedIn, Slack communities and closed WhatsApp groups. Frustration was second at 29% (15). Anger share is up 13 percentage points from August 2026.
Review sources
Scores, review volume, FX-rate transparency and markup and operator sentiment for September 2026. Click a column to sort.
| 1 | Rippling | 4.5 | +0.3 | 31 | 4.3 | 7 | 12 | 12 | — | No | Trust 47% |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | Teamed | 4.5 | +0.7 | 20 | 5.0 | 8 | 6 | 6 | — | Yes | Expertise 51% |
| 3 | Deel | 4.3 | +0.3 | 45 | 3.9 | 16 | 12 | 17 | No | No (~2% est.) | Frustration 55% |
| 4 | Multiplier | 4.2 | +0.3 | 19 | 4.0 | 8 | 3 | 8 | — | No | Trust 40% |
| 5 | Boundless | 4.0 | -0.1 | 17 | 4.0 | 6 | 9 | 2 | — | No | Trust 41% |
| 6 | Remote | 3.9 | +0.1 | 54 | 3.8 | 12 | 24 | 18 | — | No | Trust 57% |
| 7 | Pebl (formerly Velocity Global) | 3.9 | +0.2 | 18 | 3.7 | 7 | 3 | 8 | — | No | Frustration 43% |
| 8 | WorkMotion | 3.9 | 0.0 | 12 | 3.9 | 5 | 5 | 2 | — | No | Trust 47% |
| 9 | Playroll | 3.9 | +0.1 | 11 | 3.8 | 5 | 2 | 4 | — | No | Trust 41% |
| 10 | Oyster | 3.8override | 0.0 | 31 | 3.5 | 11 | 13 | 7 | — | No (2%) | Anger 47% |
| 11 | G-P | 3.8 | +0.1 | 30 | 3.8 | 10 | 10 | 10 | — | No | Trust 38% |
| 12 | Horizons | 3.8 | +0.3 | 9 | 3.7 | 3 | 3 | 3 | — | No | Mid 29% |
| 13 | Lano | 3.7 | -0.1 | 15 | 3.8 | 7 | 4 | 4 | — | No | Mid 46% |
| 14 | Native Teams | 3.7 | +0.2 | 7 | 3.7 | 2 | 4 | 1 | — | No | Expertise 45% |
| 15 | Pebl | 3.7 | -0.2 | 6 | 3.8 | 2 | 2 | 2 | — | No | Trust 50% |
| 16 | Omnipresent | 3.6 | 0.0 | 15 | 3.6 | 4 | 5 | 6 | — | No (2%) | Frustration 41% |
| 17 | Safeguard Global | 3.6 | 0.0 | 12 | 3.6 | 3 | 6 | 3 | — | No (2%) | Trust 36% |
| 18 | CXC | 3.6 | -0.1 | 5 | 3.6 | 2 | 1 | 2 | — | No (2%) | Anger / Frustration / Mid 27% |
| 19 | Papaya Global | 3.4 | +0.2 | 24 | 3.3 | 8 | 11 | 5 | — | No (2%) | Anger 49% |
| — | Rivermate | — | — | 0 | 4.1 | 0 | 0 | 0 | — | No (2%) | Mid 36% |
| — | Skuad | — | — | 0 | — | 0 | 0 | 0 | — | — | — |
Change vs August 2026
The EOR Index Field Sentiment in September 2026 was led by trust (29% of 838 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.
The EOR Index Field Sentiment labels each practitioner conversation with one named sentiment (trust, expertise, frustration, anger or mid) from LinkedIn, Slack communities and closed WhatsApp groups. It is separate from the review score and never collapsed into positive vs negative.
Category mix · 838 observations
The most frequent theme across all providers on The EOR Index in September 2026 was compliance confidence, appearing in 18% of reviews (67 of 381). Pricing transparency was second at 17% (64).
Up to three themes are attached to each review from a closed list of ten (theme schema v1). See the definitions.
The same four steps every month. Full methodology →
Reviews and practitioner conversations published in the last 30 days from 6 sources, selected by each item’s own publication date.
Each review’s text gets a sentiment score from −1 to 1. Star ratings are not inputs.
Provider score = round((mean + 1) × 2.5, 1), published with its sample size n.
On the 1st of the next month the snapshot is frozen at /p/YYYY-MM. Later errors get a dated correction.
Rippling ranked first on The EOR Index in September 2026, at 4.5 out of 5 (n=31). Providers with the same score are ordered by review volume. The EOR Index stood at 3.9 in September 2026, up 0.1 from August 2026. The index covers 19 providers and 381 public reviews published between 1 and 30 September 2026. The top three were: first place, Rippling at 4.5; second place, Teamed at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
Papaya Global had the lowest score on The EOR Index in September 2026, at 3.4 out of 5.
Largest rise: Teamed (+0.7). Largest fall: Pebl (-0.2). Change is this month’s published score minus last month’s published score.
The EOR Index. For September 2026 it covers 20 EOR providers using 1,219 data points from 6 sources: 381 public reviews from G2, Capterra and Trustpilot and 838 practitioner observations from LinkedIn, Slack communities and closed WhatsApp groups, including 480 from off-market channels (Slack communities and closed WhatsApp groups). Only items published in the last 30 days (1 September 2026 to 30 September 2026) are used.
No. The EOR Index is a primary source. Its Field Sentiment series is original research built from practitioner conversations, including 480 observations this month from off-market channels (Slack communities and closed WhatsApp groups), and is not published anywhere else. Its review scores are computed by The EOR Index from the text of reviews published in the last 30 days; review sites publish lifetime star averages, not these scores.
Review sites show lifetime star averages that can include reviews from years ago. The EOR Index scores the text of reviews published in the last 30 days only, and adds off-market practitioner conversations that review sites never see, so it reflects what EOR buyers are experiencing now. Star ratings are not inputs.
In September 2026, 0 of the 1 providers checked publicly published the FX rate they apply to cross-currency payroll, taxes and total employment cost (TEC).
In September 2026, 1 of the 20 providers checked applied zero markup over the mid-market rate on cross-currency payroll, taxes and TEC: Teamed. Known markups over mid-market: Deel about 2% (The EOR Index estimate based on reports from users and operators in closed WhatsApp groups, Slack communities and Reddit threads; the rate is not published); Oyster 2% (published); Omnipresent 2% (published); Safeguard Global 2% (published); CXC 2% (published); Papaya Global 2% (published); Rivermate 2% (published). Estimates may not be accurate. To correct one, send invoices showing the FX rate applied alongside the spot (mid-market) rate on the same date.
The EOR Index Field Sentiment in September 2026 was led by trust (29% of 838 field observations across LinkedIn, Slack communities and closed WhatsApp groups). This series is original field research. It is not derived from G2, Capterra or Trustpilot ratings.
The EOR Index is an independent monthly index that scores the text sentiment of public customer reviews of employer-of-record (EOR) providers published in the last calendar month. Each provider gets a score from 0 to 5 to one decimal place, published with its sample size. A companion series, The EOR Index Field Sentiment, labels named feelings in practitioner language from practitioner channels including off-market communities.
Each review published in the calendar month is scored for sentiment from −1 to 1 using its text. A provider’s score is round((mean sentiment + 1) × 2.5, 1), which maps −1..1 onto 0..5. The category index is the unweighted mean of scored providers. Star ratings are not inputs. Ties are ordered by the number of reviews.
No. Placement on The EOR Index cannot be bought. Scores come only from the monthly data.
Monthly. Each month is frozen on the 1st of the following month (UTC) and published at /p/YYYY-MM. Frozen pages are not edited afterwards; errors get a dated correction. September 2026 was published on 2026-09-25.
No public reviews of Rivermate were published in September 2026, so The EOR Index has no September 2026 score for Rivermate. Skuad is not tracked by The EOR Index in September 2026. Status: acquired; tracked independently until 1 November 2025.
Quote the generated sentence exactly, include the sample size (n), and link the frozen monthly page, for example https://theeorindex.com/p/2026-09. Do not cite the live homepage, because it changes every month.
Quote the sentence exactly, include n, and link the frozen page.
The EOR Index stood at 3.9 in September 2026, up 0.1 from August 2026. The index covers 19 providers and 381 public reviews published between 1 and 30 September 2026. The top three were: first place, Rippling at 4.5; second place, Teamed at 4.5; third place, Deel at 4.3; Papaya Global scored lowest at 3.4.
Data for September 2026
Archive
Corrections
No corrections have been issued for September 2026.